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Service bulletin PIC5650C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123252
Published by NHTSA2017-11-14
Manufacturer's numberPIC5650C
Manufacturer's date2017-10-13
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Trouble codes named

B3055, B3060, B3935

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018
BUICK ENVISION2016, 2017, 2018
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CADILLAC DTS2007, 2008, 2009, 2010, 2011
CADILLAC ESCALADE ESV2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2007, 2008, 2009, 2010, 2011
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET BOLT EV2017
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET COLORADO2015, 2016, 2017, 2018
CHEVROLET CORVETTE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET SUBURBAN2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TAHOE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC CANYON2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002007, 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002012 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002011 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002018 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC YUKON DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2014 (the catalog's model; the bulletin names a series or trim of it)
SATURN OUTLOOK2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20214072021-07-01. Electrical
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20194632019-09-19. Electrical
20193252019-06-28. Electrical
20192042019-04-26. Electrical
20184812018-09-07. Electrical
18V2670002018-04-26. EQUIPMENT
20165972016-11-29. Electrical
20163502016-07-07. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
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24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
23-NA-1652025-04-15. Service bulletin. This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.