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Service bulletin GCUS-3-304

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123502
Published by NHTSA2017-11-17
Manufacturer's numberGCUS-3-304
Manufacturer's date2015-09-26
NHTSA componentSTEERING:AUTOMATED/ADAPTIVE STEERING

NHTSA's summary

15622A - Customer Satisfaction Program (revised the part information, service procedure, and warranty sections). Certain 2014-2016 model year Chevrolet Cruze model vehicles may have been built with the front knuckle to hub attachment bolts below GM?s torque specification. This condition could result in noise from the front suspension and separation of the steering knuckle to hub while driving, resulting in loss of steering control, potentially increasing the risk of a crash. Dealers are to inspect the left and right front knuckle to hub attachment bolts and torque the bolts to specification.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CHEVROLET CRUZE2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V4420002015-07-10. STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PI0659D2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel
16NA0072024-02-12. Service bulletin. Notchy or Stick/Slip Feeling in Steering Wheel Near the Center Position
142322024-01-16. Service bulletin. Special Coverage Adjustment ? Power Steering Stick-Slip
PIT5063C2023-12-26. Service bulletin. Service Steering Message or Service Stability Message.
PIT5063C2023-12-11. Service bulletin. Service Steering Message or Service Stability Message.
16NA0072023-12-11. Service bulletin. Notchy or Stick/Slip Feeling in Steering Wheel Near the Center Position