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Service bulletin PIC6227

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119068
Published by NHTSA2017-10-15
Manufacturer's numberPIC6227
Manufacturer's date2016-10-27
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. Vehicle also may have a ?No Remote Detected? message on the Driver Information Center. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ENVISION2016, 2017
BUICK REGAL2016
BUICK VERANO2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2016
CADILLAC XT52017
CADILLAC XTS2016
CHEVROLET BOLT EV2017
CHEVROLET CAMARO2016, 2017
CHEVROLET CRUZE2016, 2017
CHEVROLET MALIBU2016, 2017
CHEVROLET VOLT2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20216312021-10-14. Accessories
17V4040002017-06-27. EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
16V5160002016-07-07. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-2162024-04-05. Service bulletin. This service bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
22-NA-1512024-03-29. Service bulletin. This service bulletin provides diagnostic and repair information for instances when DTC P0BBD may set.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
11-00-89-005X2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
24-NA-0402024-03-15. Service bulletin. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.