NHTSA recall 17V404000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 17V404000 |
| Manufacturer's number | 17239/17258 |
| Manufacturer | General Motors LLC |
| Reported | 2017-06-27 |
| Owners notified | 2017-07-27 |
| Component | EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Units potentially affected | 768 |
| Report | Quarterly report 6, for 2018 quarter 4 |
|---|---|
| Filed with NHTSA | 2019-01-24 |
| Vehicles in the campaign | 768 |
| Reported remedied | 261 (33%) |
| Reported unreachable | 1 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
What can happen
If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.
The remedy
GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2016 BUICK ENVISION | Built 2016-03-27 to 2017-05-16. |
|---|---|
| 2017 BUICK ENVISION | Built 2016-03-27 to 2017-05-16. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| PIT6180 | 2024-08-13. Service bulletin. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. |
|---|---|
| 06-00-89-029V | 2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability. |
| 20-NA-132 | 2024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 17-NA-052 | 2024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. |
| 20-NA-132 | 2024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 23-NA-103 | 2024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). |
| 11-00-89-005X | 2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). |
| 07-00-89-037S | 2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 24-NA-040 | 2024-03-15. Service bulletin. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. |
| 16NA011 | 2024-02-12. Service bulletin. Infotainment System Will Not Return to Media After Bluetooth Call Ends |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.