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Service bulletins for the 2014 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1802 on file from NHTSA, as of 2026-10-19.

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By component

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Only bulletins with component: Suspension are shown. Show all

Bulletins, newest first
PIC5815A2018-05-07. Service bulletin. SUSPENSION; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have sit lower at being parked for several days. It is important to note that, under normal conditions, it is typical and acceptable for the air suspension system to drop slightly over time. Dealers can remind customers that cycling the ignition or starting the vehicle will bring the trim height back to normal levels.
17NA1722018-04-23. Service bulletin. SUSPENSION:REAR. This informational bulletin provides Specialized Diagnostic Information/procedures for Rear Suspension sag or sitting low.
050308002F2017-12-22. Service bulletin. SUSPENSION. This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
PIC5815C2017-12-14. Service bulletin. SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have sit lower at being parked for several days. It is important to note that, under normal conditions, it is typical and acceptable for the air suspension system to drop slightly over time. Dealers can remind customers that cycling the ignition or starting the vehicle will bring the trim height back to normal levels.
PIT5214B2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP5090H2017-08-15. Service bulletin. SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician may find that the right front axle shaft is not fully seated into the transfer case. Technician will need to inspect the splines on the half shaft for damage. If damage is found replace the half shaft and install a new retaining ring with part number 90223082. When the half shaft does not have damage to the splines technician should replace the retaining ring with part number 90223082. Technician will also need to remove all grease from the transfer case intermediate drive shaft internal splines and axle shaft splines. Apply General Motors grease on intermediate drive shaft splines 0.5 grams in two 120 degree quadrants each, 180 degree apart. Ensure the other two adjacent quadrants have splines free of grease. Apply grease within 15 millimeter of leading spline edge and do not apply in the retaining ring groove.
PIT5214A2017-08-15. Service bulletin. SUSPENSION; TIRES. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP53382017-08-15. Service bulletin. SUSPENSION; STRUCTURE:FRAME AND MEMBERS. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
PIP5090G2017-08-15. Service bulletin. SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician may find that the right front axle shaft is not fully seated into the transfer case. Technician will need to inspect the splines on the half shaft for damage. If damage is found replace the half shaft and install a new retaining ring with part number 90223082. When the half shaft does not have damage to the splines technician should replace the retaining ring with part number 90223082.
17-NA-1252017-08-15. Service bulletin. SUSPENSION:REAR. This technical bulletin provides information for re-torqueing both (RH and LH) rear shock absorber bolts to eliminate a clunk noise from the rear suspension while driving over bumps.
PIP5090C2017-08-15. Service bulletin. SUSPENSION; POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring. Technician will need to inspect the splines on the half shaft for damage. Technician should also inspect the splined end of the Power Transfer Unit for excessive wear.
PIC58872017-08-15. Service bulletin. SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); WHEELS:LUGS/NUTS/BOLTS/STUDS. This Preliminary Information communication provides information to the technician about vehicles that have one or more broken air suspension compressor mounting bracket bolts. Technician will need to replace the compressor assembly without disturbing the broken bolts as much as possible.
05-03-08-002H2017-08-15. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
PI12852016-06-22. Service bulletin. SUSPENSION:REAR:SHOCK ABSORBER. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC58872016-05-09. Service bulletin. SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:LINES AND FITTINGS; SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.