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Service bulletin PIT5214B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10115138
Published by NHTSA2017-08-15
Manufacturer's numberPIT5214B
Manufacturer's date2015-11-25
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SUSPENSION

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Suspension

Vehicles listed
BUICK CASCADA2016
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015, 2016
BUICK ENCORE2013, 2014, 2015, 2016
BUICK ENVISION2016
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016
BUICK LUCERNE2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016
BUICK VERANO2012, 2013, 2014, 2015, 2016
CADILLAC ATS2013, 2014, 2015, 2016
CADILLAC CT62016
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC DTS2010, 2011
CADILLAC ELR2014, 2015, 2016
CADILLAC ESCALADE2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC ESCALADE ESV2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2010, 2011
CADILLAC XTS2013, 2014, 2015, 2016
CHEVROLET AVALANCHE2010, 2011, 2012, 2013
CHEVROLET AVEO2010, 2011
CHEVROLET AVEO2013
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET CAPRICE2011 to 2016
CHEVROLET CAPTIVA2011 to 2015
CHEVROLET CHEVEROLET SS2014 to 2016
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2010
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2015, 2016
CHEVROLET CORVETTE2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET LOW CAB FORWARD 35002016
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET ORLANDO2012, 2013, 2014
CHEVROLET SILVERADO 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016
CHEVROLET SPARK2013, 2014, 2015, 2016
CHEVROLET SPARK EV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TAHOE2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TRAX2013, 2014, 2015, 2016
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET W-SERIES2010
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC CANYON2010, 2011, 2012
GMC CANYON2015, 2016
GMC G VAN BUS2010
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC TOPKICK2010
GMC W-SERIES2010
GMC YUKON2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC YUKON DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016
HUMMER H22010
HUMMER H32010
PONTIAC G32010
PONTIAC G32011
PONTIAC G52010
PONTIAC G62010
PONTIAC G82010
PONTIAC SOLSTICE2010
PONTIAC VIBE2010
SAAB 9-52010
SATURN AURA2010
SATURN OUTLOOK2010
SATURN SKY2010
SATURN VUE2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20260892026-02-26. Suspension
26V1130002026-02-26. SUSPENSION:REAR
20217852021-12-22. Suspension
21V00F0002021-12-22. SUSPENSION:REAR
20215102021-08-12. Suspension
21V6330002021-08-12. SUSPENSION:REAR
20213942021-06-24. Suspension
21V4730002021-06-24. SUSPENSION:REAR
20V7640002020-12-21. SUSPENSION:REAR
20206152020-12-10. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
18-NA-3152025-05-01. Service bulletin. This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
17-NA-3942025-04-26. Service bulletin. This technical bulletin provides a procedure for lubricating the rear leaf springs and re-torque the bolts to correct a squeak, clunking noise.
05-03-07-009L2025-03-08. Service bulletin. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
17-NA-3942025-03-06. Service bulletin. This technical bulletin provides a procedure for lubricating the rear leaf springs and re-torque the bolts to correct a squeak, clunking noise.
21-NA-1382025-02-19. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
17-NA-3942025-01-18. Service bulletin. This technical bulletin provides a procedure for lubricating the rear leaf springs and re-torque the bolts to correct a squeak, clunking noise.
17-NA-0872024-10-29. Service bulletin. This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.