Service bulletin 05-03-08-002J
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11007935 |
| Published by NHTSA | 2024-09-20 |
| Manufacturer's number | 05-03-08-002J |
| Manufacturer's date | 2024-08-22 |
| NHTSA component | SUSPENSION |
NHTSA's summary
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Suspension
| BRIGHTDROP EV600 | 2022 |
|---|---|
| BUICK ALLURE | 2007, 2008, 2009 |
| BUICK CASCADA | 2016, 2017, 2018, 2019 |
| BUICK ENCLAVE | 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| BUICK ENCORE | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| BUICK ENCORE | 2023 to 2025 |
| BUICK ENCORE GX | 2020, 2021, 2022, 2023, 2024, 2025 |
| BUICK ENVISION | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| BUICK ENVISTA | 2024, 2025 |
| BUICK LACROSSE | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BUICK LACROSSE | 2020 |
| BUICK LESABRE | 2013 |
| BUICK LUCERNE | 2007, 2008, 2009, 2010, 2011 |
| BUICK LUCERNE | 2012 |
| BUICK RAINIER | 2007 |
| BUICK REGAL | 2008 to 2010 |
| BUICK REGAL | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| BUICK REGAL TOURX | 2018 |
| BUICK REGAL TOURX | 2020 |
| BUICK RENDEZVOUS | 2007 |
| BUICK TERRAZA | 2007 |
| BUICK TERRAZA | 2008 |
| BUICK VERANO | 2012, 2013, 2014, 2015, 2016, 2017 |
| CADILLAC ATS | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC ATS-V | 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CT4 | 2020, 2021, 2022, 2023, 2024, 2025 |
| CADILLAC CT5 | 2020, 2021, 2022, 2023, 2024, 2025 |
| CADILLAC CT6 | 2013 to 2015 |
| CADILLAC CT6 | 2016, 2017, 2018, 2019, 2020 |
| CADILLAC CT6 | 2021 |
| CADILLAC CTS | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC CTS-V | 2007 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CTS-V | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CTS-V | 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC CTS-V | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC DTS | 2007, 2008, 2009, 2010, 2011 |
| CADILLAC DTS | 2012 |
| CADILLAC ELR | 2014, 2015, 2016, 2017 |
| CADILLAC ESCALADE | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CADILLAC ESCALADE ESV | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE ESV | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CADILLAC ESCALADE EXT | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE EXT 1500 | 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE HYBRID | 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CADILLAC ESCALADE IQ | 2025 |
| CADILLAC LYRIQ | 2023, 2024, 2025 |
| CADILLAC SRX | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| CADILLAC STS | 2007, 2008, 2009, 2010, 2011 |
| CADILLAC STS | 2012 |
| CADILLAC XLR | 2007, 2008, 2009 |
| CADILLAC XT4 | 2018 |
| CADILLAC XT4 | 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CADILLAC XT5 | 2013 to 2016 |
| CADILLAC XT5 | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CADILLAC XT6 | 2020, 2021, 2022, 2023, 2024, 2025 |
| CADILLAC XTS | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CADILLAC XTS | 2020 |
| CHEVROLET 3500 | 2014 to 2015 |
| CHEVROLET 3500 | 2016 |
| CHEVROLET 3500 | 2017 to 2019 |
| CHEVROLET 3500 | 2020 |
| CHEVROLET 3500 | 2021 |
| CHEVROLET 3500 | 2022 |
| CHEVROLET 3500HD | 2024 |
| CHEVROLET 4500 | 2016 |
| CHEVROLET 4500 | 2017 to 2019 |
| CHEVROLET 4500 | 2020 |
| CHEVROLET 4500 | 2022 |
| CHEVROLET 4500HD | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET 4500XD | 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 5500HD | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET 5500XD | 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET 6500 | 2019 |
| CHEVROLET 6500HD | 2019 to 2023 |
| CHEVROLET AVALANCHE | 2007, 2008, 2009, 2010, 2011, 2012, 2013 |
| CHEVROLET AVALANCHE | 2014 |
| CHEVROLET AVALANCHE 1500 | 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET AVALANCHE 2500 | 2007 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET AVALANCHE 2500 | 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET AVEO | 2007, 2008, 2009, 2010, 2011 |
| CHEVROLET BLAZER | 2007 to 2009 |
| CHEVROLET BLAZER | 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CHEVROLET BLAZER EV | 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET BOLT EUV | 2022, 2023 |
| CHEVROLET BOLT EV | 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| CHEVROLET BOLT EV | 2024 |
| CHEVROLET C SERIES | 2007 to 2009 |
| CHEVROLET C3500 | 2018 |
| CHEVROLET C4500 | 2007 to 2010 |
| CHEVROLET C4500 NA | 2008 |
| CHEVROLET C5500 | 2007 to 2008 |
| CHEVROLET C6500 | 2007 to 2009 |
| CHEVROLET C7500 | 2007 to 2009 |
| CHEVROLET C8500 | 2007 to 2009 |
| CHEVROLET CAMARO | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET CAPRICE | 2011 to 2018 |
| CHEVROLET CAPRICE POLICE PURSUIT | 2012 to 2017 |
| CHEVROLET CAPTIVA | 2008 to 2018 |
| CHEVROLET CAPTIVA SPORT | 2009 |
| CHEVROLET CAPTIVA SPORT | 2010, 2011, 2012, 2013, 2014 |
| CHEVROLET CHEVEROLET SS | 2014 to 2017 |
| CHEVROLET CITY EXPRESS | 2015, 2016 |
| CHEVROLET CITY EXPRESS | 2018 |
| CHEVROLET COBALT | 2007, 2008, 2009, 2010 |
| CHEVROLET COBALT SS | 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET COLORADO | 2007, 2008, 2009, 2010, 2011, 2012 |
| CHEVROLET COLORADO | 2013 to 2014 |
| CHEVROLET COLORADO | 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CHEVROLET CORVETTE | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CHEVROLET CORVETTE E-RAY | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET CORVETTE Z06 | 2007, 2008 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET CORVETTE ZR1 | 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET CRUZE | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET EQUINOX | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CHEVROLET EQUINOX EV | 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| CHEVROLET EXPRESS 1500 | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 2500 | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 3500 | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2009 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2012 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS 4500 | 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS CUTAWAY | 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET EXPRESS CUTAWAY VAN | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET G VAN BUS | 2007 to 2011 |
| CHEVROLET G1500 | 2007 to 2008 |
| CHEVROLET G3500 | 2008 |
| CHEVROLET G4500 | 2018 |
| CHEVROLET HHR | 2007, 2008, 2009, 2010, 2011 |
| CHEVROLET IMPALA | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET LOW CAB FORWARD 3500 | 2016 to 2019 |
| CHEVROLET LOW CAB FORWARD 4500 | 2016 to 2017 |
| CHEVROLET LOW CAB FORWARD 5500 | 2016 to 2017 |
| CHEVROLET LOW CAB FORWARD 6500 | 2018 |
| CHEVROLET LUMINA | 2008 |
| CHEVROLET LUMINA | 2014 |
| CHEVROLET MALIBU | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| CHEVROLET MALIBU CLASSIC | 2007 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MALIBU ECO | 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MALIBU HYBRID | 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MALIBU HYBRID | 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MALIBU MAXX | 2007 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET MONTE CARLO | 2007 |
| CHEVROLET MONTE CARLO | 2008 |
| CHEVROLET MONTE CARLO | 2010 |
| CHEVROLET N300 MAX | 2017 |
| CHEVROLET OPTRA | 2007 |
| CHEVROLET S10 | 2007 |
| CHEVROLET SILVERADO 1500 | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 4500 | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 5500 | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 6500 | 2025 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO EV | 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO LT | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SONIC | 2011 |
| CHEVROLET SONIC | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| CHEVROLET SPARK | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET SPARK EV | 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SSR | 2007 |
| CHEVROLET SUBURBAN | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| CHEVROLET SUBURBAN | 2024 |
| CHEVROLET SUBURBAN 1500 | 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN 1500 | 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SUBURBAN 2500 | 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET T SERIES | 2007, 2008, 2009 |
| CHEVROLET T SERIES | 2010 |
| CHEVROLET T6500 | 2007 to 2009 |
| CHEVROLET T7500 | 2007 to 2009 |
| CHEVROLET T8500 | 2007 to 2009 |
| CHEVROLET TAHOE | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CHEVROLET TAHOE HYBRID | 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TAHOE POLICE PURSUIT | 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TRAILBLAZER | 2007, 2008, 2009 |
| CHEVROLET TRAILBLAZER | 2013 to 2015 |
| CHEVROLET TRAILBLAZER | 2017 to 2020 |
| CHEVROLET TRAILBLAZER | 2021, 2022, 2023, 2024, 2025 |
| CHEVROLET TRAILBLAZER 360 | 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET TRAVERSE | 2008 |
| CHEVROLET TRAVERSE | 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CHEVROLET TRAX | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| CHEVROLET UPLANDER | 2007, 2008, 2009 |
| CHEVROLET VOLT | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| CHEVROLET W SERIES C3 3500 | 2007 |
| CHEVROLET W-SERIES | 2007 to 2010 |
| CHEVROLET W3500 | 2007 to 2010 |
| CHEVROLET W4500 | 2007 to 2010 |
| CHEVROLET W5500 | 2007 to 2010 |
| CHEVROLET duplicate SILVERADO 5500 | 2019 |
| GMC 3500HD | 2024 |
| GMC ACADIA | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| GMC C SERIES | 2007 to 2009 |
| GMC C4500 | 2007 to 2009 |
| GMC C5500 | 2007 to 2009 |
And 85 more lines, in the JSON.
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026089 | 2026-02-26. Suspension |
|---|---|
| 26V113000 | 2026-02-26. SUSPENSION:REAR |
| 2024376 | 2024-06-28. Suspension |
| 24V487000 | 2024-06-28. SUSPENSION:FRONT:CONTROL ARM:LOWER ARM |
| 23V642000 | 2023-09-20. SUSPENSION:REAR |
| 2021785 | 2021-12-22. Suspension |
| 21V00F000 | 2021-12-22. SUSPENSION:REAR |
| 2021510 | 2021-08-12. Suspension |
| 21V633000 | 2021-08-12. SUSPENSION:REAR |
| 20V764000 | 2020-12-21. SUSPENSION:REAR |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 25-NA-152 | 2025-11-15. Service bulletin. this bulletin advises the tech not to replace the shock for possible air leak, but to replace the air valve on the shock. |
|---|---|
| N252527500 | 2025-11-12. Service campaign. Certain vehicles may have a condition in which the Rear Spring U-bolt fasteners are torqued below specification. Dealers are to torque both the right and left side Rear Spring U-bolt fasteners to specification. |
| 25-NA-110 | 2025-10-16. Service bulletin. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised. |
| N252507500 | 2025-09-17. Service campaign. Certain vehicles may have a condition in which the rear lower control arm bolts were not fully torqued. Dealers are to perform a rear wheel alignment and properly torque all four rear lower control arm bolts. |
| 25-NA-110 | 2025-08-21. Service bulletin. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised. |
| N252508800 | 2025-06-24. Service campaign. Customer Satisfaction Program. Certain vehicles listed above may have improper lubrication of the rear axle assembly. Dealers will replace the rear axle. |
| PI0281L | 2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. |
| 18-NA-315 | 2025-05-01. Service bulletin. This service bulletin advises the tech to only replace the shock that is bad and not all shocks. |
| 24-NA-099 | 2025-03-14. Service bulletin. This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle. |
| N242484110 | 2025-03-11. Service campaign. Service Update - Certain vehicles listed above may have debris inside the front lift system. Dealers are to flush the front lift system and replace both front shocks. |