WenmarOpen by Wenmar Pro

Service bulletin PI1285

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10072511
Published by NHTSA2016-06-22
Manufacturer's numberPI1285
Manufacturer's date2014-07-01
NHTSA componentSUSPENSION:REAR:SHOCK ABSORBER

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Shocks and struts

Vehicles listed
CADILLAC XTS2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
150089004B2021-04-16. Service bulletin. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089004C2021-03-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA3152020-11-30. Service bulletin. This informational bulletin advises the tech to only replace the shock that is bad and not all.
PIE0408A2018-06-11. Service bulletin. This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Rear Shock Absorber Leak and/or Noise.
PI1285A2018-05-21. Service bulletin. This preliminary informational bulletin provides information on Rear Shock Absorber Warranty Concerns and Diagnostic Tips.
17-NA-1252018-05-21. Service bulletin. This technical bulletin provides information for re-torqueing both (RH and LH) rear shock absorber bolts to eliminate a clunk noise from the rear suspension while driving over bumps.
05-03-08-002H2017-08-15. Service bulletin. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.