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Service bulletin 05-03-08-002H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10111743
Published by NHTSA2017-08-15
Manufacturer's number05-03-08-002H
Manufacturer's date2016-12-09
NHTSA componentSUSPENSION:FRONT:SHOCK ABSORBER

NHTSA's summary

This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension, Shocks and struts

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK ENCORE2013, 2014, 2015, 2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK LUCERNE2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK RAINIER2007
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK RENDEZVOUS2007
BUICK TERRAZA2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC DTS2007, 2008, 2009, 2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ESCALADE ESV2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2007, 2008, 2009, 2010, 2011
CADILLAC XLR2007, 2008, 2009
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVEO2009, 2010, 2011
CHEVROLET BOLT EV2017
CHEVROLET C SERIES2007 to 2009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2007, 2008, 2009, 2010
CHEVROLET COLORADO2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET CORVETTE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EQUINOX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EXPRESS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET HHR2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET LOW CAB FORWARD 45002017
CHEVROLET LOW CAB FORWARD 55002017
CHEVROLET MALIBU2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET MONTE CARLO2007
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2012, 2013, 2014
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SPARK2013, 2014, 2015, 2016
CHEVROLET SPARK EV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET T SERIES2009
CHEVROLET TAHOE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAILBLAZER2007, 2008, 2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017
CHEVROLET UPLANDER2007, 2008, 2009
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET W-SERIES2007 to 2010
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC C SERIES2007 to 2009
GMC CANYON2007, 2008, 2009, 2010, 2011, 2012
GMC CANYON2015, 2016, 2017
GMC ENVOY2007, 2008, 2009
GMC G VAN BUS2010
GMC SAVANA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC TOPKICK2007 to 2010
GMC W-SERIES2007 to 2010
GMC YUKON2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC YUKON DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017
HUMMER H22007, 2008, 2009, 2010
HUMMER H32007, 2008, 2009, 2010
PONTIAC G32008, 2009, 2010
PONTIAC G52007, 2008, 2009, 2010
PONTIAC G62007, 2008, 2009, 2010
PONTIAC G82008, 2009, 2010
PONTIAC GRAND PRIX2007, 2008
PONTIAC MONTANA2007 to 2009
PONTIAC PURSUIT2007 to 2009
PONTIAC SOLSTICE2007, 2008, 2009, 2010
PONTIAC TORRENT2007, 2008, 2009
PONTIAC VIBE2007, 2008, 2009, 2010
SAAB 9-32009
SAAB 9-52009, 2010
SAAB 9-7X2007, 2008, 2009
SATURN ASTRA2008, 2009
SATURN AURA2007, 2008, 2009, 2010
SATURN ION2007
SATURN OUTLOOK2007, 2008, 2009, 2010
SATURN RELAY2007
SATURN RELAY2008
SATURN SKY2007, 2008, 2009, 2010
SATURN VUE2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V3770002014-06-26. SUSPENSION:REAR:SHOCK ABSORBER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
143022024-01-16. Service bulletin. Replace Both Rear Shocks
19-NA-1102023-11-02. Service bulletin. This service bulletin provides information for dealers/technicians on visible cracks in shock tower near the strut top mount.
18-NA-2752023-11-02. Service bulletin. This service bulletin provides information on a small allowable amount of grease seepage from a brass or gold colored fitting located at the bottom of the strut assemblies, which is actually part of the natural operation of these struts.
150089004B2021-04-16. Service bulletin. Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089004C2021-03-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA3152020-11-30. Service bulletin. This informational bulletin advises the tech to only replace the shock that is bad and not all.
PIE0397A2018-06-11. Service bulletin. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information - Noise Originating from Front Shock/Strut While Traveling at Low Speeds and/or Going Over Bumps.
PIE0421A2018-05-21. Service bulletin. This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Noise Originating from Front Shock/Strut While Accelerating, Stopping, or Traveling Over Bumps.
PIT5049D2018-03-12. Service bulletin. This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
PIT5287D2018-03-12. Service bulletin. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.