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Service bulletins for the 2014 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1802 on file from NHTSA, as of 2026-10-19.

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By component

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
PIP4902J2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5236J2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
16-NA-0112017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
PIC5891C2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIC5891B2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIC5491E2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIC3011H2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIP3423K2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIT4864F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
PIC4801F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
154042017-01-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 15404 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION THAT IF INVOLVED IN A NON-DEPLOYMENT CRASH MAY NOT AUTOMATICALLY ACTIVATE ANY POST-CRASH ACTIONS, INCLUDING AN AUTOMATIC CRASH RESPONSE (ACR) CALL FROM ONSTAR, DOOR UNLOCK, INTERIOR LAMP ILLUMINATION, HAZARD LAMP ACTIVATION, HVAC BLOWER SHUTDOWN, AND FUEL PUMP SHUTDOWN. A NON-DEPLOYMENT CRASH EVENT IS NOT SEVERE ENOUGH TO DEPLOY THE SEAT BELT PRETENSIONERS OR AIRBAGS. ALL POST-CRASH ACTIONS INCLUDING AN ONSTAR ACR CALL WILL FUNCTION AS DESIGNED FOR ANY CRASH WITH A SEAT BELT PRETENSIONER OR AIRBAG DEPLOYMENT. THE ONSTAR BUTTONS CAN BE PRESSED TO REQUEST HELP, IF NEEDED. DEALERS ARE TO REPROGRAM THE SDM, OR IN SOME INSTANCES, REPLACE THE SDM.
PIC-6187-A2016-08-10. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT.
SB-16-NA-1162016-08-09. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THE HD SWITCHING TOGGLE SETTING DOES NOT FUNCTION AND VOLUME DIFFERENCES BETWEEN ANALOG AND DIGITAL HD SWITCHING DUE TO THE CURRENT SOFTWARE CALIBRATION WITHIN THE RADIO.
SB-06-08-47-001L2016-08-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
PI13712016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI12122016-06-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC59452016-05-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.