Service bulletins for the 2013 Cadillac ATS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2400 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIT4733K | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system. |
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| PIC5759B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle. |
| PIT5236J | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance. |
| PIC4541F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off. |
| PIP5062B | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations. |
| PIC5491C | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIC5911 | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about Service Bulletin Update 12257. According to our records, all vehicles have had service update 12257 completed and are closed in Global Warranty so we are asking you to discard any copies of SD Card part number 23113171 that you may have to prevent this concern from happening. |
| PIC5779D | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings. |
| PIC5891A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language. |
| PIT4911U | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIT3099K | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance. |
| PIC5736B | 2017-08-15. Service bulletin. STRUCTURE:BODY:DOOR. This Preliminary Information communication provides information to the technician about vehicles that have a squeak or creak noise when pressing down on the top of the door trim panel. Technician will need to replace the four top door clips. |
| PIC5899 | 2017-08-15. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicle that may have a trunk open without having requested the trunk to open. Technician will need to contact Techline Customer Support Center a Vehicle Configuration Index number to install a Body Control Module calibration. |
| PIC5897 | 2017-08-15. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. This Preliminary Information communication provides information to the technician about vehicles that when trying to close the sunroof during an express closing event and the glass contacts the air deflector the glass then reverses. Tech will need to perform the Sunroof Window Motor Initialization procedure published in Service Information. |
| PIC5892A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that have display is blank, but audio may or may not be present. Technician will need to use Global Diagnostic System 2 to check the Surrogate MOST Master Node Upstream Position is stored in Radio Data Display. Also technician will need to gather more information and contact General Motors Technical Assistance Center for further assistance. |
| PIC5870A | 2017-08-15. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles with radio speakers have poor audio quality, buzz, pop, static type noise or no audio. Technician should inspect the trunk mounted radio amplifier for any signs of moisture. Technician will need to Replace the amplifier if water is present and replace any terminals that have corrosion. Also water test the trunk, sunroof, back glass and roof areas. Technician will need to fix any water leaks and clean out all drain tubes. |
| PIC5904 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center. |
| PIP5029D | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed. |
| PIP4112M | 2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear. |
| PIC5752B | 2017-08-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:WIRING. This Preliminary Information communication provides information to the technician about vehicles that the lower / bottom storage compartment (Front Floor Console Front Compartment or "ashtray") door either won't open or won't stay closed. Technician will need to check for the Accessory Power Outlet harness to be misrouted. If the harness is not interfering with the door mechanism, then replace the compartment with a revised part available through Customer Care Aftersales. |
| PIP4112L | 2017-08-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear. |
| PIP5070A | 2017-08-15. Service bulletin. POWER TRAIN. This Preliminary Information communication advises the technician that the 2013 Cadillac ATS 6 Speed Manual Transmission Exchange program through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance. |
| PIC5892 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have display is blank, but audio may or may not be present. Technician will need to use Global Diagnostic System 2 to check the Surrogate MOST Master Node Upstream Position is stored in Radio Data Display. Also technician will need to gather more information and contact General Motors Technical Assistance Center for further assistance. |
| PIC5891 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language. |
| PIC5888 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that certain phone contact addresses will not transfer to the radio. Technician will need to ensure that all contacts that are not loaded are listed as "United States" for the country. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.