WenmarOpen by Wenmar Pro

Service bulletin PIC5897

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113213
Published by NHTSA2017-08-15
Manufacturer's numberPIC5897
Manufacturer's date2013-08-23
NHTSA componentVISIBILITY:SUN/MOON ROOF ASSEMBLY

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that when trying to close the sunroof during an express closing event and the glass contacts the air deflector the glass then reverses. Tech will need to perform the Sunroof Window Motor Initialization procedure published in Service Information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Sunroof

Vehicles listed
CADILLAC ATS2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V4630002015-07-24. VISIBILITY:SUN/MOON ROOF ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIC5260F2022-07-25. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260E2022-05-16. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260D2021-04-19. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260C2019-06-03. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260B2018-08-20. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
060089026N2018-06-04. Service bulletin. This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
PI08882018-04-16. Service bulletin. This preliminary informational bulletin provides information on adjusting the sunroof window height and opening due to a misshaped or raised sunroof seal.
PIC58702017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles with radio speakers have poor audio quality, buzz, pop, static type noise or no audio. Technician should inspect the trunk mounted radio amplifier for any signs of moisture. Technician will need to Replace the amplifier if water is present and replace any terminals that have corrosion. Also water test the trunk, sunroof, back glass and roof areas. Technician will need to fix any water leaks and clean out all drain tubes.
PIC-5260-A2016-08-11. Service bulletin. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PI08972016-06-17. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.