Service bulletins for the 2013 Buick Encore
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1628 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIT5074G | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
|---|---|
| PIC5865 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have "There are Traffic Events Along the Route" voice prompt message while on a navigation route. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIP4902G | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIC5859 | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that the park assist chime is going constantly after taking the vehicle out of park and will stop when driving above 5 miles per hour or when put back in to Park. Technician should inspect the front License Plate. Technician will remove the plate and evaluate, if the concern is gone, inspect the plate for being bent. |
| PIP5117 | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician with a service repair tip about using caution during service procedures involving plastic components. Technicians will need to take special precautions when servicing today?s engines to avoid damage to these components. |
| PIT4720C | 2017-08-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing. |
| PIC5875 | 2017-08-15. Service bulletin. SERVICE BRAKES. This Preliminary Information communication provides information to the technician about vehicles that may have intermittent hoot, howl, whistle, whine or buzz type noise when the brake pedal is applied while at a stop. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIT5030E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; EQUIPMENT; ELECTRICAL SYSTEM:IGNITION:SWITCH. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank. Dealer will ensure the customer is fully extending the key. |
| PIC4788E | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods. |
| PIC4707D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area. |
| PIC5846 | 2017-08-15. Service bulletin. SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM; SERVICE BRAKES, HYDRAULIC:POWER ASSIST; SERVICE BRAKES. This Preliminary Information communication provides information to the technician about vehicles that have a Service Brake Assist message may be displayed on the Driver Information Center. Technician may find Diagnostic Trouble Code C025E sym 5A. Technician will remove and inspect the connector from the Auxiliary brake assist Vacuum pump motor and inspect the terminals, if no concerns are found to fully seat the connector clear the Diagnostic Trouble Codes and re-evaluate the concern. |
| PIC5753B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:SWITCH; STEERING. This Preliminary Information communication provides information to the technician that some customers may comment that when returning to the vehicle the ignition key requires high effort or may not turn from the lock position. Technician should be advised that this model is equipped with a steering column lock. If the vehicle is turned off with the steering wheel turned it may rotate back against the steering lock causing the lock to bind, resulting in the key cylinder binding. |
| PIP5105 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION:MODULE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician that the special tool EN-6009 will need to be used to remover and install the ignition module. |
| PIC5847 | 2017-08-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician that During a Pre-Delivery Inspection the dealer may find the "Service Front Camera" Message displayed in the drivers information center. Technician should ensure that Transport Mode is turned off. |
| PIC5753A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION:SWITCH; STEERING; EQUIPMENT:MECHANICAL. This Preliminary Information communication provides information to the technician that some customers may comment that when returning to the vehicle the ignition key requires high effort or may not turn from the lock position. Technician should be advised that this model is equipped with a steering column lock. If the vehicle is turned off with the steering wheel turned it may rotate back against the steering lock causing the lock to bind, resulting in the key cylinder binding. |
| PIC5844 | 2017-08-15. Service bulletin. FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. This Preliminary Information communication provides information to the technician about vehicles that have that the fuel gauge is operational but will not go past 7/8 full after filling the gas tank. Technician will need to remove the Fuel Tank and inspect for the float arm contacting the plastic evaporative vent tube inside the fuel tank, reposition and secure the tube away from the level sender using a zip tie. |
| PIT5119B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking. |
| PIC5491B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. |
| PIT4945E | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously. |
| PIC5824 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have center select button on the Integrated Center Stack for their Navigation Radio is inoperative and the touch screen is inoperative. Technician should not replace any parts for this concern. Dealer should advise the customer the vehicle is not equipped with a touch screen. The center joystick only operates when in the map mode. The large chrome dial in the center of the Integrated Center Stack must be used to make a selection then the chrome outer edge needs to be pressed in to make the selection. |
| PIP3140E | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues. |
| PIP5094 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests. |
| PIP5036C | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have oil consumption or blue smoke from the exhaust. Technician will need to inspect the engine oil level and inspect the positive crankcase ventilation hoses, turbo housing, spark plugs, cylinders, intake manifold and air ducts for signs of excessive oil. Technician will also need to follow the latest versions of PI0552 and PIP4925. Technician will need to remove all pistons and inspect ring condition and for cracks between the number 1 and 2 compression ring lands, if no air leaks are found. If cracked piston ring lands are found, then inspect the cylinder head to determine first or second design. Technician will need to replace the cylinder head if it is the 1st design. Also the pistons rings will need to be placed. |
| 00-03-10-002J | 2017-08-15. Service bulletin. WHEELS. This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes. |
| PI0360F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.