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Service bulletin PIC4788E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112991
Published by NHTSA2017-08-15
Manufacturer's numberPIC4788E
Manufacturer's date2013-04-19
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ENCORE2013, 2014
BUICK LACROSSE2010, 2011, 2012, 2013, 2014
BUICK REGAL2011, 2012, 2013, 2014
BUICK VERANO2012, 2013, 2014
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014
CHEVROLET CRUZE2011, 2012, 2013, 2014
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014
CHEVROLET SONIC2012, 2013, 2014
CHEVROLET SPARK2013, 2014
CHEVROLET TRAX2013, 2014
CHEVROLET VOLT2011, 2012, 2013, 2014
GMC TERRAIN2010, 2011, 2012, 2013, 2014
PONTIAC G82008, 2009
SATURN AURA2008

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V4220002016-06-10. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
16V2570002016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
15V4160002015-06-30. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL
20134602013-12-20. Accessories
13V4630002013-09-26. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663E2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663D2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663C2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663B2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663A2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.