NHTSA recall 15V416000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V416000 |
| Manufacturer's number | 15504 |
| Manufacturer | General Motors LLC |
| Reported | 2015-06-30 |
| Owners notified | 2015-08-11 |
| Component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| Units potentially affected | 45785 |
| Report | Quarterly report 6, for 2016 quarter 4 |
|---|---|
| Filed with NHTSA | 2017-01-24 |
| Vehicles in the campaign | 45785 |
| Reported remedied | 43520 (95%) |
| Reported unreachable | 4 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Spark vehicles manufactured April 30, 2014, to May 20, 2015, and 2015 Chevrolet Sonic vehicles manufactured June 18, 2014, to June 10, 2015. In the affected vehicles, equipped with the base radio and OnStar, the radio may lock up due to a software issue, causing the display to go blank and all audio functions to cease. Because of this, there may be no warning chimes such as the reminder to buckle the seat belt and the key being left in ignition when the driver goes to exit the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208 "Occupant Crash Protection", and 114 "Theft Protection."
What can happen
Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft. If a driver or front passenger does not buckle their seat belt, there would be no chime to remind them to fasten their seat belts. If a driver or passenger does not buckle their seat belt there is an increased risk that they will be injured in a crash.
The remedy
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on August 11, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15504.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2015 CHEVROLET SONIC | Built 2014-06-18 to 2015-06-10. |
|---|---|
| 2014 CHEVROLET SPARK | Built 2014-04-30 to 2014-08-13. |
| 2015 CHEVROLET SPARK | Built 2014-08-11 to 2015-05-20. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| PI0572B | 2024-05-06. Service bulletin. Information on COAX Repair Kit Availability. |
|---|---|
| 20-NA-132 | 2024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 17-NA-052 | 2024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. |
| PIP5131 | 2024-04-22. Service bulletin. Drive Unit Exchange Program. |
| 20-NA-132 | 2024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| PIT5354 | 2024-04-01. Service bulletin. Identifying If A Vehicle Is Equipped With OnStar 4G LTE Wi-Fi. |
| PIT5353 | 2024-04-01. Service bulletin. XM Audio Traffic And Travel Link Availability And Operation. |
| 23-NA-103 | 2024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). |
| 11-00-89-005X | 2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). |
| 07-00-89-037S | 2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.