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Service bulletin PIC5824

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112899
Published by NHTSA2017-08-15
Manufacturer's numberPIC5824
Manufacturer's date2013-03-12
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have center select button on the Integrated Center Stack for their Navigation Radio is inoperative and the touch screen is inoperative. Technician should not replace any parts for this concern. Dealer should advise the customer the vehicle is not equipped with a touch screen. The center joystick only operates when in the map mode. The large chrome dial in the center of the Integrated Center Stack must be used to make a selection then the chrome outer edge needs to be pressed in to make the selection.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ENCORE2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT53532024-04-01. Service bulletin. XM Audio Traffic And Travel Link Availability And Operation.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
11-00-89-005X2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
20-NA-0242024-02-14. Service bulletin. This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
990851001C2024-02-12. Service bulletin. Paint-less Dent Repair Process
16NA0112024-02-12. Service bulletin. Infotainment System Will Not Return to Media After Bluetooth Call Ends