Service bulletins for the 2019 BMW X7
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
463 on file from NHTSA, as of 2026-10-19.
By type
By component
By topic
| B620919 | 2020-01-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster). |
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| B662019 | 2019-12-16. Service bulletin. EQUIPMENT:ELECTRICAL; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT. SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted. |
| B652219 | 2019-12-16. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module). |
| B651019 | 2019-12-16. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. |
| B620119 | 2019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control. |
| B612315 | 2019-12-16. Service bulletin. EQUIPMENT; VISIBILITY:WINDSHIELD WIPER/WASHER. Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue. |
| B612219 | 2019-12-16. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located. |
| B541319 | 2019-12-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:SUN/MOON ROOF ASSEMBLY. FRONT ROLLER SUNSHADE LOOSE. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. This bulletin only applies to vehicles with an Alcantara headliner. The Alcantara material may be too thick to operate correctly in the panoramic sunroof frame. |
| B122819 | 2019-12-16. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS. One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp (MIL). |
| B111419 | 2019-12-16. Service bulletin. ENGINE. Delivery Stop on certain Model Year 2019 and 2020 BMW vehicles that were produced between July 20 2018 and November 2 2019. There is a possibility of contamination in the engine. |
| B663119 | 2019-11-18. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera. |
| B662017 | 2019-11-18. Service bulletin. EQUIPMENT. DISPLAY KEY IS NON-FUNCTIONAL. This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key. |
| B651919 | 2019-11-18. Service bulletin. ELECTRICAL SYSTEM. SERVICE ACTION: SOFTWARE QUALITY UPDATE. BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant which: Allows the occupants to ask their BMW a question or give it a command Activates Customizable Experience Modes that can adjust the ambient lighting, seat heating and sunroof shades This software update will also make your drive more enjoyable by: Improving the stability of Bluetooth and Apple CarPlay(tm) connectivity Enhancing your navigation experience with YELP ratings, business opening hours and phone numbers, and integrating premium fuel prices directly in the search results Introducing ParkMobile in-vehicle app which allows you to find, reserve and pay for parking at thousands of locations across the country right from the center display unit of your vehicle Customers will be notified of the software update via email, so look for them to come to your center for this new software. Additionally, after the software update print and provide the attached customer handout to the customer which provides details on the content of the update. |
| B611919 | 2019-11-18. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console. |
| B611619 | 2019-11-18. Service bulletin. ELECTRICAL SYSTEM. ETHERNET MODULES STOP RESPONDING OR INCREASED STANDBY CURRENT. A vehicle which was previously programmed to integration level S18A-19-07-525, or up to and including S18A-1907-552 may display the following issues: Fault pattern 1: Failure of the driver assistance system (including Check Control message) Radio doesn't work or stops working Reverse camera doesn't work Ethernet modules sometimes do not respond CCM 374 Camera based driver assistance system Fault pattern 2: Increased standby current consumption with the following fault memory entries present: 8040C6 - KL30F: Request reset due to standby current violation 8040C3 - KL30F: Request switch-off due to standby current violation 8040C9 - Intelligent battery sensor (IBS): standby current violation detected CCM 415 Start engine. Energy management Software in the Body Domain Controller (BDC) control unit. |
| B611319 | 2019-11-18. Service bulletin. ELECTRICAL SYSTEM. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY. In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. |
| B841319 | 2019-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system. |
| B661419 | 2019-10-21. Service bulletin. EQUIPMENT; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA. DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit. |
| B651919 | 2019-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SERVICE ACTION: SOFTWARE QUALITY UPDATE: BMW is offering a one-time X5 and X7 vehicle software update. This software update includes the new voice-activated BMW Intelligent Personal Assistant. |
| B651719 | 2019-10-21. Service bulletin. ELECTRICAL SYSTEM. HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black. |
| B611419 | 2019-10-21. Service bulletin. ELECTRICAL SYSTEM; ENGINE. SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING: When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller). |
| B611319 | 2019-10-21. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. |
| B541119 | 2019-10-21. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. |
| B841219 | 2019-10-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3). |
| B663019 | 2019-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E. Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.