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Service bulletins for the 2019 BMW X7

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

463 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
B0902182020-09-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. If one or more of the following components needs to be replaced, the secure connection between them must be re-established: MGU TCB Telematic Communication Box (ATM-02) RSE Rear Seat Entertainment and/or KOMBISP18 instrument cluster Prior to re-establishing this connection, an electronic certificate must be created in the BMW backend for importing into the Vehicle. After the replacement of one of the mentioned Modules, the Control Module needs a valid certificate for it to communicate with the other Modules.
B6201192020-08-31. Service bulletin. EQUIPMENT:ELECTRICAL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
B1802202020-08-31. Service bulletin. ENGINE; EQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. DELIVERY STOP - INSPECT NUTS ON CATALYTIC CONVERTER: BMW AG has issued a Delivery Stop (effective June 23, 2020) on certain Model Year 2020 BMW vehicles that were produced between March 10, 2020 and June 1, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The nuts holding the catalytic converter to a bracket in the engine compartment may become loose. Over time, this may lead to damage to the exhaust system. The nuts on the catalytic converter bracket in the engine compartment have been incorrectly torqued (19 Nm instead of 28 Nm).
B5411192020-06-15. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT. SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. This bulletin does not include all potential areas of water entry from the sunroof. Additional diagnosis may be required for vehicles which are not affected by the scenarios outlined below. The following situations are known to be potential causes for water entry into the vehicle from the sunroof area: Incorrect adjustment of sunroof glass panels Damage to the sunroof "perimeter seal" mounted to the roof Misplaced or damaged support foam for the center drip tray Damaged side seals of the rear sunroof glass panel Improperly installed clogged or kinked panoramic sunroof drain.
B6113202020-05-18. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged
B5112202020-05-18. Service bulletin. EQUIPMENT. FIBERS PROTRUDING FROM CENTER SPEAKER COVER: Fibers are protruding from beneath the center dashboard speaker cover. Insulation material underneath the speaker may become loose. The situation may become even more noticeable on those vehicles where the dashboard area is cleaned using a vacuum cleaner.
B8402142020-04-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B6631192020-04-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
B6619192020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL; LATCHES/LOCKS/LINKAGES. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic discharge puts the remote control key into a deep sleep. Various situations can lead to an electrostatic charge which is often not recognized by the customer. For example walking over carpet wearing shoes that have a hard rubber sole positive and negative charges are exchanged. The sole accumulates a negative charge and an electrostatic charge develops before touching the remote control key.
B6603202020-04-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
B6522142020-04-20. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B6508202020-04-20. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
B6620172020-02-18. Service bulletin. EQUIPMENT. DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019. The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.
B6620192019-12-16. Service bulletin. EQUIPMENT:ELECTRICAL; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT. SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.
B6522192019-12-16. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
B6510192019-12-16. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
B6201192019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
B6123152019-12-16. Service bulletin. EQUIPMENT; VISIBILITY:WINDSHIELD WIPER/WASHER. Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain a silicone additive are normally colored other than blue.
B6122192019-12-16. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
B5413192019-12-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:SUN/MOON ROOF ASSEMBLY. FRONT ROLLER SUNSHADE LOOSE. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. This bulletin only applies to vehicles with an Alcantara headliner. The Alcantara material may be too thick to operate correctly in the panoramic sunroof frame.
B6620172019-11-18. Service bulletin. EQUIPMENT. DISPLAY KEY IS NON-FUNCTIONAL. This Service Information Bulletin (Revision 2) replaces SI B66 20 17 dated September 2018. What's New: The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possibly defective display key.
B8413192019-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
B6614192019-10-21. Service bulletin. EQUIPMENT; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA. DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit.
B6113192019-10-21. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.
B5411192019-10-21. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.