WenmarOpen by Wenmar Pro

Service bulletin B620119

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10179007
Published by NHTSA2020-08-31
Manufacturer's numberB620119
Manufacturer's date2020-07-01
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BMW 330E2021
BMW 330I2019, 2020
BMW 530E2018, 2019, 2020
BMW 530I2017, 2018, 2019, 2020
BMW 540D2018, 2019
BMW 540D2020
BMW 540I2017, 2018, 2019, 2020
BMW 640I2018, 2019
BMW 640I2020
BMW 740E2017, 2018, 2019
BMW 740I2017, 2018, 2019, 2020
BMW 740LI2016 to 2017
BMW 745E2020
BMW 750I2018, 2019
BMW 750LI2016 to 2019
BMW 840I2020
BMW B7 ALPINA2018 to 2020
BMW C 400 X2018
BMW F800 R2017
BMW M22020
BMW M340I2020
BMW M52018, 2019, 2020
BMW M550I2017
BMW M550I2018, 2019, 2020
BMW M760I2017, 2018, 2019, 2020
BMW M82020
BMW M8 GRAN COUPE2020
BMW M850I2019
BMW M850I2020
BMW M850XI2019
BMW R 1250 GS ADVENTURE2020 (the catalog's model; the bulletin names a series or trim of it)
BMW X32018, 2019, 2020
BMW X42019, 2020
BMW X52019, 2020
BMW X62020
BMW X6 M2020
BMW X72019, 2020
BMW Z42019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V9180002018-12-19. EQUIPMENT:OTHER:LABELS
18V6520002018-09-20. EQUIPMENT:ELECTRICAL
17V4810002017-07-28. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6127232024-04-01. Service bulletin. The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
B5115202024-04-01. Service bulletin. Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation.
B6607202024-03-02. Service bulletin. The functionality of the left rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B6608202024-03-02. Service bulletin. The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance"- Check Control Message.
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B5413192024-02-01. Service bulletin. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B6615232023-12-06. Service bulletin. Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
B6127232023-12-06. Service bulletin. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
B6528232023-10-01. Service bulletin. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)