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Service bulletins for the 2016 BMW X5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

364 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
B6404152018-11-05. Service bulletin. ELECTRICAL SYSTEM; SEATS; EQUIPMENT:APPLIANCE:AIR CONDITIONER. "Third Row of Seats Blower is Inoperative. The blower in the third row of seats is not working and the fault code ""E70C32 - AC-LIN: Heating in third row of seats is not responding"" has been entered in the IHKA (Integrated Heating and Airconditioning, Automatic) control unit. CAUSE LIN BUS short or open circuit in wiring or connectors Blower motor, micro switch defective Control unit, A/C, for 3rd seat row defective"
B6523162018-11-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
B6119162018-11-05. Service bulletin. ELECTRICAL SYSTEM. SERVICE ENGINE SOON (MIL) - SME FC 21F20D. Malfunction Indicator Lamp (MIL) is illuminated. The following codes may be stored in the fault memory of the battery management electronics (SME). 21F20D - SME, safety concept: Switch-off of switch contactors by safety circuit 21F1F6 - High-voltage battery, switch contactors: Switch-off after a fault Software bug: erroneous fault code stored in SME.
B6128162018-11-05. Service bulletin. ELECTRICAL SYSTEM. DELIVERY STOP: CHECK THE CHARGING PROCESS OF THE HIGH-VOLTAGE BATTERY.
B6124162018-11-05. Service bulletin. ELECTRICAL SYSTEM. "SME FAULT CODE 21F21F. The fault code (FC) ""21F21F - High-voltage system: Monitoring of insulation resistance deactivated due to fault of the safety box"" is stored in the battery management electronics (SME). The fault does not set any CCM's, is not perceivable to the customer and has no effect on the complete vehicle operation. Safety box malfunction"
B1227162018-11-05. Service bulletin. ELECTRICAL SYSTEM. "DIAGNOSING NON FUNCTIONING ""eDRIVE"". The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the control display (CID) and is not selectable. Also, there are no pertinent electric drivetrain fault codes that assist with diagnosis. Possible 12 volt battery or Intelligent Battery Sensor (IBS) failure."
B6130142018-11-05. Service bulletin. ELECTRICAL SYSTEM. "?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
B6118172018-11-05. Service bulletin. ELECTRICAL SYSTEM. "SME FAULT CODE 21F02A. Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not possible" (CCM-ID: 804), "Hybrid system malfunctioning!" (CCM-ID: 585), "Drive. No restart" (CCM-ID: 586) or "Engine fault! Power loss" (CCM-ID: 29). Possible hardware defect of the safety box."
B6112172018-11-05. Service bulletin. ELECTRICAL SYSTEM. "HV CHARGING INTERMITTENTLY NOT POSSIBLE. HV charging is intermittently not possible. When charging problem occurs, a CCM 804 "Charging Not Possible" will be displayed. Affected vehicles may begin to charge if the charger plug is rapidly plugged/unplugged several times. Charging problem may be noticed consistently at same charging location, but not at others. KLE Software."
B6108172018-11-05. Service bulletin. ELECTRICAL SYSTEM. SERVICE ACTION: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY. High-voltage charging system may not work correctly. Alternative Mobility Solutions (AMS) Reimbursement This BMW Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement. Please refer to SI B01 29 16 for claim submission details. Intermittent hardware failure of the charging module (KLE).
B6506162018-11-05. Service bulletin. ELECTRICAL SYSTEM. ?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
B6103172018-11-05. Service bulletin. ELECTRICAL SYSTEM. "CHANGE TO PHEV HV BATTERY CELL MODULES. INFORMATION There has been a change to all Generation 3 PHEV high-voltage (HV) battery cell modules. The number of temperatures sensors on the cell modules has decreased from 4 sensors to 3 sensors. This change has to be taken into account when replacing a component within the HV battery that requires the charging or discharging of a cell module with the Deutronic DBL1200HV-60 cell module charger. When connecting the cell module to the charger the number of temperature sensors (NTC's) will need to be changed to 3 for the charger to charge the module correctly. Refer to the DBL1200HV-60 manual for more information (Attached). To verify how many temperature sensors are on the cell module use the ""Diagnosis"" function of the DBL1200HV-60 cell module charger. The example to the right shows 3 temperature sensors. The message ""ZKS not connected"" will be displayed if the incorrect amount of temperature sensors (NTC's) is selected."
B1227162018-11-05. Service bulletin. ENGINE; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "? DIAGNOSING NON FUNCTIONING ""eDRIVE"" This Service Information bulletin supersedes SI B12 27 16 dated November 2016. The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the control display (CID) and is not selectable. Also, there are no pertinent electric drivetrain fault codes that assist with diagnosis. Possible 12 volt battery failure, Intelligent Battery Sensor (IBS) failure or MSA deactivation."
B0109182018-10-09. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. HIGH-VOLTAGE BATTERY SAFETY BOX: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE: For the eligible vehicles, BMW of North America, LLC (ÒBMW NAÓ) is extending the limited warranty for the vehicleÕs high-voltage battery safety box to:
B8408182018-08-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
B8406162018-08-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
B6108182018-08-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SME FCS 21F156 21F1F7: The following codes are saved in the battery management electronics (SME) fault memory:
B6601182018-07-16. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected two-year life-span.
B6513162018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
B6212152018-05-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
B8402142018-05-14. Service bulletin. ELECTRICAL SYSTEM. ConnectedDrive/BMW Assist System Diagnosis Information
B6143172018-05-14. Service bulletin. ELECTRICAL SYSTEM. EME FAULT CODES S0728 / S0729: A fault (S0728 for F15 PHEV or S0729 for i3) is found stored in the EME during ISTA short test. Diagnostic instructions indicate to reprogram EME.
B6130142018-05-07. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above.
B6101182018-05-07. Service bulletin. ELECTRICAL SYSTEM. HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
B1227162018-05-07. Service bulletin. ELECTRICAL SYSTEM. DIAGNOSING NON FUNCTIONING eDRIVE: Vehicle will not go into "eDrive"

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.