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Service bulletin B621215

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138402
Published by NHTSA2018-05-21
Manufacturer's numberB621215
Manufacturer's date2018-04-01
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
BMW 228I2014, 2015, 2016
BMW 230I2017, 2018
BMW 320I2012
BMW 320I2013, 2014, 2015, 2016, 2017, 2018
BMW 328D2014, 2015, 2016, 2017
BMW 328I2012, 2013, 2014, 2015, 2016
BMW 330E2017
BMW 330I2017
BMW 335I2012, 2013, 2014, 2015, 2016
BMW 340I2016, 2017
BMW 428I2014, 2015, 2016
BMW 430I2017, 2018
BMW 435I2014, 2015, 2016
BMW 440I2017, 2018
BMW 525D XDRIVE2014
BMW 528I2011, 2012, 2013, 2014, 2015, 2016
BMW 530I2017, 2018
BMW 535D2014
BMW 535D2016
BMW 535I2010, 2011, 2012, 2013, 2014
BMW 535I2016, 2017
BMW 535I ACTIVEHYBRID2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 535I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 540I2017, 2018
BMW 550I2010, 2011, 2012, 2013, 2014
BMW 550I2016
BMW 6 SERIES2012
BMW 640I2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW 650I2012, 2013, 2014, 2015, 2016, 2017
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LI2012, 2013, 2014, 2015
BMW 740LI2016 to 2018
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2016 to 2018
BMW 760LI2011, 2012, 2013
BMW ACTIVE HYBRID 32015
BMW ACTIVE HYBRID 72012
BMW ACTIVE HYBRID 72014
BMW ACTIVEHYBRID 72011
BMW I32014, 2015, 2016, 2017, 2018
BMW I82014, 2015, 2016, 2017
BMW M235I2014, 2015, 2016
BMW M240I2017, 2018
BMW M32015, 2016, 2017
BMW M42015, 2016, 2017, 2018
BMW M52013, 2014, 2015, 2016
BMW M550I2018
BMW M62013, 2014, 2015, 2016, 2017
BMW M760LI2017 to 2018
BMW X12016
BMW X12018
BMW X1 SAV2016 to 2017
BMW X32011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BMW X42015, 2016, 2017
BMW X52014, 2015, 2016, 2017, 2018
BMW X5 M2012
BMW X5 M2018
BMW X62015, 2016, 2017, 2018
BMW X6 M2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V1520002020-03-18. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
17V7190002017-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
13V5700002013-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B5103232023-05-01. Service bulletin. While driving on rough roads, a knocking sound can be heard coming from top of the instrument panel (aka dashboard) in the bulkhead area.
B6203222022-12-12. Service bulletin. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
SIB6208172022-07-05. Service bulletin. Instrument Cluster cannot be programmed - New information provided by thyis revision is psreceded by this symbol.
B6201222022-02-22. Service bulletin. Temporary black screen in the instrument cluster.
B6508212021-08-09. Service bulletin. Customer states the Central Information Display is flickering and the picture is shifting.
B6208182021-02-01. Service bulletin. ?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.
B6207192020-04-20. Service bulletin. DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING: This Service Information Bulletin (Revision 2) replaces SI B62 07 19 dated June 2019. The digital speed display in the Instrument Cluster (Kombi) is missing or is only displayed in Kilometers per hour after ISTA programming. There are no iDrive settings for a customer to turn this on/off. Before software update. After software update and coding conversion. Software in the Instrument Cluster basic (Kombi).
B6209192020-01-21. Service bulletin. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
B6205192020-01-21. Service bulletin. COMPASS NO LONGER VISIBLE IN THE KOMBI AFTER PROGRAMMING: Integration level updated. Customer noticed that their compass display was deleted from the Instrument Cluster (KOMBI) after recent programming. It still appears in the CID widget display. Software error in the KOMBI.
B6201192019-12-16. Service bulletin. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.