Service bulletins for the 2012 Audi Q7
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1131 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A171561 2030197- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 17 number 15-59 dated March 17, 2015. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue, and the oxidation level of the oil. Under certain driving conditions, internal engine pressure conditions in the 3.0 TFSI engine can negatively influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions. |
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| A011519 2040403- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID; ENGINE AND ENGINE COOLING. The MIL is on. DTCs P2440(00) and/or P2442(00) are stored in the ECM. One of the combi valves is defective or the vacuum solenoid is defective. |
| A911580 2036575- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty. |
| A911579 2038824- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played. |
| A911578 2011500- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat". |
| A911576 2039476- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. The customer complains that the Audi Connect Online service only reaches 2G service within the Indianapolis metropolitan area. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and Q7 vehicles. For 2012-2013 A6 and A7 vehicles, see TSB 2039515. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles. |
| A171557 2010043- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00). |
| A101511 2018288- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage. |
| A011514 2014753- | 2017-10-21. Service bulletin. FUEL SYSTEM, GASOLINE. Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives. |
| A011512 2024344- | 2017-10-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 01 number 13-80 dated March 25, 2013. The MIL is on. Vehicle has reduced performance (in "limp mode"). Various entries may be logged in the engine control module (ECM). |
| A011511 2039899- | 2017-10-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). The MIL is on due to DTCs P0491 and P0492 being stored in the ECM. |
| A011505 2036169- | 2017-10-21. Service bulletin. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ELECTRICAL SYSTEM:STARTER ASSEMBLY. The MIL is on due to a Fuel Rail/System Pressure Too Low DTC stored in the ECM. Drivability concerns such as hard starting/no starting are present. Fuel pump may be making a straining noise. Outside temperature is sub-freezing. This issue is related to the diesel fuel and not a technical problem with the vehicle. |
| A191665 2039018- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. A small amount of dry or crusted coolant is seen on the coolant pump housing. The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal. |
| Email - Audi 3.0 | 2017-10-04. Service bulletin. EQUIPMENT. This is an email covering the 3.0L TDI terms of the settlement. It gives you links that cover FAQs avout the settlement. |
| A701756 2038029- | 2017-10-04. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. This bulletin contains repair instructions for various squeaks and/or rattles that are heard from the roof area on vehicles equipped with pananormic sunroof. |
| A231739 2040752- | 2017-10-04. Service bulletin. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE. This bulletin contains repair information for when metallic particles are found in the high pressure fuel pump. |
| A191777 2046712- | 2017-10-04. Service bulletin. ENGINE AND ENGINE COOLING. This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant expansion tank cap. |
| A011703 2033001- | 2017-10-04. Service bulletin. ENGINE. This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a restriction. |
| A011701 2033001- | 2017-10-04. Service bulletin. ENGINE. This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a restriction. |
| A191667 2039018- | 2017-10-04. Service bulletin. ENGINE AND ENGINE COOLING. A small amount of dry or crusted coolant is seen on the coolant pump housing. The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal. |
| A171668 2038119- | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level. There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective. |
| Email - Audi TDI | 2017-10-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This is an email detailing the Audi TDI Goodwill Package that is extended to 3.0L TDI Customers. The email also included the dealer information letter, dealer FAQs, and sample customer letters. |
| Dealer Letter - | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Effective immediately, the codes for the STP4 (2.0L TDI) and STP5 (3.0L TDI) actions will show the campaign code 23Q4 (2.0L TDI) and 23R8 (3.0L TDI) only on the Inventory Vehicle Open Campaign/Action Report. Elsa and ServiceNet will continue to display them as STP4 (2.0L TDI) and STP5 (3.0L TDI). |
| A961604 2042811- | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Audi connect Gen1 and Gen2 systems: Differences and troubleshooting. The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card. The root cause of all complaints cannot be attributed to the vehicle hardware because of the backend server configurations that need to be correct in order for Audi connect to work. For most sporadic complaints, the issue typically resides with the MBB backend server or with the source data provider (Google, INRIX, etc.), and not with the vehicle. In rare cases, the mobile network operator (AT&T, T-Mobile) can be the cause of the complaint. For most static complaints, the issue can be attributed to the user account subscription or possibly the vehicle hardware. |
| A191666 2043142- | 2017-10-04. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING. The MIL is sporadically on. One or more of the following DTCs is stored in the engine control module (ECM, J623 (address word 01). They are DTC P261A00 (Coolant Pump ?B? Control Circuit/Open), DTC P261B00 (Coolant Pump ?B? Control Circuit Range/Performance), and DTC P261C00 (Coolant Pump ?B? Control Circuit Low). The continued coolant circulation pump sporadically fails. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.