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Service bulletin A911579 2038824-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119956
Published by NHTSA2017-10-21
Manufacturer's numberA911579 2038824-
Manufacturer's date2015-03-20
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
AUDI A32005
AUDI A32006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
AUDI A3 CABRIOLET2015 to 2017
AUDI A3 SPORTBACK E-TRON2016 to 2017
AUDI A41999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
AUDI A4 ALLROAD2013, 2014, 2015, 2016, 2017
AUDI A4 AVANT2011 to 2012
AUDI A4 CABRIOLET2006 to 2009
AUDI A52008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
AUDI A5 CABRIOLET2010 to 2017
AUDI A61999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
AUDI A72012, 2013, 2014, 2015, 2016, 2017
AUDI A81999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
AUDI ALLROAD2013 to 2017
AUDI Q32015, 2016, 2017
AUDI Q52009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
AUDI Q72007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
AUDI Q72017
AUDI R82008, 2009, 2010
AUDI R82013
AUDI R8 GT SPYDER2012
AUDI R8 SPYDER2011
AUDI R8 SPYDER2014 to 2015
AUDI R8 SPYDER2017
AUDI RS 72014, 2015, 2016, 2017
AUDI S32015, 2016, 2017
AUDI S41999
AUDI S42000, 2001, 2002
AUDI S42003
AUDI S42004, 2005, 2006, 2007, 2008
AUDI S42010, 2011, 2012, 2013, 2014, 2015, 2016
AUDI S42017
AUDI S52008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
AUDI S5 CABRIOLET2014 to 2015
AUDI S5 CABRIOLET2017
AUDI S61999 to 2001
AUDI S62002, 2003
AUDI S62004 to 2006
AUDI S62007, 2008, 2009, 2010, 2011
AUDI S62013, 2014, 2015, 2016, 2017
AUDI S72013, 2014, 2015, 2016, 2017
AUDI S81999 to 2000
AUDI S82001, 2002, 2003
AUDI S82013
AUDI S82015, 2016, 2017
AUDI SQ52017
AUDI TT2000, 2001, 2002, 2003, 2004, 2005, 2006
AUDI TT2007
AUDI TT2008, 2009, 2010
AUDI TT ROADSTER2011 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20186802018-12-05. Electrical
18V8620002018-12-05. ELECTRICAL SYSTEM:WIRING
20181742018-04-11. Electrical
20174832017-10-06. Electrical
17V6220002017-10-05. ELECTRICAL SYSTEM:WIRING
16V6420002016-09-06. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING
20164092016-08-22. Electrical
20061522006-06-15. Electrical
06V1980002006-06-05. ELECTRICAL SYSTEM
04V1330002004-03-18. ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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TSB_2073747_42026-08-05. Service bulletin. This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
TSB_2059335_72026-07-07. Service bulletin. This bulletin provides information when there are noises from the area around the instrument cluster.
TSB_2074729_32026-07-07. Service bulletin. This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.
TSB_2080517_42026-06-04. Service bulletin. This bulletin provides informaiotn when the starter battery is discharged or defective.
TSB_2080517_32026-05-05. Service bulletin. This bulletin provides informaiotn when the starter battery is discharged or defective.
TSB_2081409_12026-04-07. Service bulletin. This bulletin provides informaiton regarding the Universal Traffic Recorder.
TSB_2081405_12026-04-07. Service bulletin. This bulletin provides informaiotn about various infortainment system complaints.