Service bulletins for the 2014 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1389 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Software are shown. Show all
| A911392 2030947- | 2017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding. |
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| A961501 2019260- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink® opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal. |
| A201554 2035073- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 20 number 15-52 dated October 28, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak. |
| A201552 2035073- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 20 number 15-48 dated October 15, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak. |
| A201550 2041594- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 20 number 15-47 dated August 5, 2015. The MIL is on. DTC P046100 (Fuel level sensor, circuit range/performance) is stored in the engine control module (ECM), J623 (address word 01). |
| A571516 2024111- | 2017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 69 number 12-22 dated February 13, 2012. After the comfort system central control module, J393 (address word 05) is replaced, the control module cannot be coded via SVM spec/actual. Any time a comfort system central control module, J393 (address word 05), is replaced, the new control module must be coded and parameterized with online SVM spec/actual or an SVM code. If the SVM spec/actual returns a response of ?Check Hardware?, then an SVM code is required to code and parameterize the new control module. The SVM code can be found in Parts Bulletin 9-101, which can be found on the etkainfo.com web site. |
| A571402 2022032- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 57 number 13-97 dated October 29, 2013. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393). |
| A261422 2037770- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The MIL is on. DTC P20FE00 (Reductant Metering Unit Performance) is stored in the engine control module (ECM). The ECM software version is older than the specified software for this bulletin. If ECM software is current or newer than below, this bulletin cannot be applied. Follow GFF instructions. Software improvement with more robust onboard diagnostics. |
| A011485 2036761- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 01 number 14-71 dated March 13, 2014. The MIL is on. DTC P164B(00) is stored in the engine control module.The oil pressure switch is defective. |
| A011484 2035368- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 01 number 14-81 dated June 24, 2014. The MIL is on. DTC P203B00 (Reductant Level Sensor Circuit Range/Performance) is stored in the engine control module (ECM). Due to a production issue for the level sensor, the ECM cannot correctly read the reductant (AdBlue) fluid level. |
| A001466 2037949- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated. This DTC is normal. It indicates that the parameter data has not been properly programmed into the ECU by SVM. |
| A001465 2011732- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 00 number 12-32 dated February 7, 2012. This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update. |
| E-mail-3.0L TDI | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 3.0L TDI Settlement Program Update |
| Dealer Letter - | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some vehicles may experience a limp home mode condition due to DPF soot accumulation which could cause the Malfunction Indicator Light (MIL) to come on. Update the ECM software to the latest level. |
| A911441 2035919- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 13-17 dated December 3, 2013. The vehicle is a model year 2013 vehicle and TSB 2036607: 91 MMI3G+ Navigation GPS Location is inaccurate, has been completed. The GPS location or vehicle direction indicated on the navigation map does not match the vehicle's actual location or direction of travel. |
| A911437 2030947- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding. |
| A911436 2027903- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012. The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected. |
| A911427 2036575- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. |
| Update Bulletin | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. |
| Update Bulletin | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. |
| Dealer Letter - | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. This communication is to inform you of upcoming Update 24AD. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. Update the ECM software to latest levels via SVM. |
| A721309 2035357- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Seat memory function does not work. DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails. |
| A911595 2040926- | 2017-10-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The navigation map update database 8R0051884CJ cannot be activated using Software Version Management. |
| A011528 2040508- | 2017-10-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 01 number 15-21 dated April 29, 2015. The MIL is on. DTC P046100 (Fuel level sensor circuit Range/Performance) is stored in the engine control module (ECM), J623 (address word 01). DTC P046100 can be caused by miscalculations within the ECM software. |
| A011525 2040962- | 2017-10-25. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. The MIL is on. DTC P20E800 is stored in the ECM. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Software update is needed. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.