Service bulletins for the 2013 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1621 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Software are shown. Show all
| A911436 2027903- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012. The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected. |
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| A901449 2029781- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 90 number 13-40 dated September 9, 2013. The driver information system (DIS) display screen is completely blank or appears to be all white. The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for clusters with the Hitachi display screen. |
| A911427 2036575- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. |
| A461472 2034404- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 46 number 13-48 dated July 18, 2013. Customer may report that the vehicle does not start due to a discharged battery. DTC U101100 (supply voltage too low) is stored in the gateway, J533 (address word 19), and/or the electronic parking brake (EPB) control module, J540 (address word 53). According to the test plan "19-Read Data Bus Keep-Awake Manager", the EPB control module kept the data bus active for prolonged periods of time. The EPB switch appears to be permanently operating (applying or releasing the parking brake) due to an internal mechanical issue or because it is jammed or blocked by debris or by a foreign object. Test plan "19-Read Data Bus Keep-Awake Manager" identifies the EPB control module as keeping the data bus active for prolonged periods of time. |
| Update Bulletin | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. |
| Update Bulletin | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. |
| Dealer Letter - | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. This communication is to inform you of upcoming Update 24AD. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. Update the ECM software to latest levels via SVM. |
| A901340 2029781- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 90 number 12-30 dated June 26, 2012. The driver information system (DIS) display screen is completely blank or appears to be all white The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for clusters with the Hitachi display screen. |
| A721309 2035357- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Seat memory function does not work. DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails. |
| A911595 2040926- | 2017-10-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The navigation map update database 8R0051884CJ cannot be activated using Software Version Management. |
| A911583 2030465- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A961593 2031095- | 2017-10-21. Service bulletin. LANE DEPARTURE: ASSIST; LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 96 number 13-51 dated February 15, 2013. Audi side assist deactivates immediately after the engine is started. DTC C1115F2 (Lane change assistance control module 2 Function limitation due to insufficient voltage) is logged in the lane change assistance control module. The software of the lane change assistance control module, J769 (3C), has been optimized to remove this condition. |
| A371553 2029305- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Harsh downshifts when braking or harsh 1-2 upshift under acceleration. Further transmission control module software calibration to improve shift concerns. |
| A201785 2043357- | 2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This technical service bulletin provides a software code for correcting an issue that causes DTC P046100. |
| A201784 2043357- | 2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This technical service bulletin provides a software code for correcting an issue that causes DTC P046100. |
| A961604 2042811- | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Audi connect Gen1 and Gen2 systems: Differences and troubleshooting. The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card. The root cause of all complaints cannot be attributed to the vehicle hardware because of the backend server configurations that need to be correct in order for Audi connect to work. For most sporadic complaints, the issue typically resides with the MBB backend server or with the source data provider (Google, INRIX, etc.), and not with the vehicle. In rare cases, the mobile network operator (AT&T, T-Mobile) can be the cause of the complaint. For most static complaints, the issue can be attributed to the user account subscription or possibly the vehicle hardware. |
| A911631 2039476- | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service. The customer has received a letter from T-Mobile and/or Audi of America regarding the issue. The VIN on the letter matches the VIN on the vehicle that is being serviced. The vehicle can be within or outside of the New Vehicle Limited Warranty. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles. No repairs are necessary for model year 2014 vehicles and later. Video shows the service procedure. |
| Elsa Newsletter | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TSBs in this newsletters include the MIL on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) being stored in the ECM. New ECM software implemented to correct the condition. |
| A011652 2040491- | 2017-10-04. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. MIL on (DTC P1B1C); message in information panel: "Coolant System: Fault Turn Off Engine" The condition is caused either a defect with the thermostat (in model year 2012 and 2013 vehicles) or The diagnostic software is incorrectly displaying the warning. No technical issue exists. Solutions are an improved thermostat installed in production and the diagnostic software has been updated. |
| A011649 2041120- | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The MIL is on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) being stored in the engine control module (ECM), J623 (address word 01). The diagnostic limitations were too narrow. New ECM software implemented to correct the condition. |
| A911667 2030465- | 2017-06-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY. |
| 82B8 DEALER LETT | 2017-06-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER. ON AUDI VEHICLES WITH AUXILIARY AIR HEATER (PTC ELEMENT) MANUFACTURED WITHIN A SPECIFIC PERIOD, THE HEATING PERFORMANCE MAY DECREASE OVER TIME. |
| 24CO | 2017-03-16. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ELECTRICAL SYSTEM:SOFTWARE. ON CERTAIN AUDI VEHICLES WITH A 3.0L TFSI ENGINE MANUFACTURED DURING A SPECIFIC PERIOD, THE DIAGNOSTIC THRESHOLDS FOR THE CATALYTIC CONVERTERS WERE PROGRAMMED TOO TIGHTLY IN THE ENGINE CONTROL UNIT. AS A RESULT, THE MALFUNCTION INDICATOR LIGHT (MIL) MAY COME ON EVEN THOUGH THE CATALYTIC CONVERTERS ARE WORKING PROPERLY. IF THE MIL IS ON, A VEHICLE WILL NOT PASS AN EMISSIONS INSPECTION. |
| A91167020394767 | 2017-03-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS BULLETIN IS HARDWARE UPDATE FOR VEHICLES THAT CAN NO LONGER RECEIVE 2G SERVICE FROM T MOBILE |
| A2016720433572 | 2017-03-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE CODE FOR CORRECTING AN ISSUE THAT CAUSES DTC P046100. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.