Service bulletins for the 2011 Audi A6
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
962 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A941567 2027773- | 2017-10-21. Service bulletin. EXTERIOR LIGHTING. Supersedes Technical Service Bulletin Group 94 number 12-96 dated November 1, 2012. Part or all of the daytime running lights do not work on vehicles equipped with LED daytime running lights. For vehicles with halogen daytime running lights, refer to TSB 2017488: 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only. |
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| A911588 2026390- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive. |
| A911585 2039515- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. The customer complains that the Audi Connect Online service in their 2012-2013 A6 or A7 vehicle only reaches 2G service when in some metropolitan areas. This bulletin applies only to model year 2012-2013 A6 and A7 vehicles. For other vehicles, see TSB 2039476. Recently, T-Mobile (the service provider for Audi Connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in the Indianapolis metropolitan area. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of model year 2012-2013 A6 and A7 vehicles) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur. |
| A911583 2030465- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A901554 2040593- | 2017-10-21. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM; EQUIPMENT:ELECTRICAL. Customer reports that the ignition sporadically cannot be switched on. DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If no communication is possible, activate the bus by switching on the hazard warning lights. It should now be possible to carry out a diagnosis. If DTC 00288 (Steering column lock actuator-N360, faulty) is logged in the access/start authorization control module, J518 (address word 05), this bulletin does not apply. Proceed according to GFF. Incorrect software. |
| A871563 2010146- | 2017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed. |
| A421523 2029953- | 2017-10-21. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; SUSPENSION:FRONT:SHOCK ABSORBER. Supersedes Technical Service Bulletin Group 42 number 13-19 dated September 24, 2013. Cracking or clicking noises are heard from the rear of the vehicle in the C pillar area when it is driven over bumps or rough roads. The noise comes from the upper shock absorber mounting. |
| Dealer Letter - | 2017-10-21. Service bulletin. FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. This document contains general information on the upcoming warranty extension on the high pressure fuel pump. |
| A941565 2012749- | 2017-10-21. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. |
| A911582 2029903- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI. |
| A171561 2030197- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 17 number 15-59 dated March 17, 2015. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue, and the oxidation level of the oil. Under certain driving conditions, internal engine pressure conditions in the 3.0 TFSI engine can negatively influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions. |
| A011519 2040403- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID; ENGINE AND ENGINE COOLING. The MIL is on. DTCs P2440(00) and/or P2442(00) are stored in the ECM. One of the combi valves is defective or the vacuum solenoid is defective. |
| A911579 2038824- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played. |
| A911578 2011500- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat". |
| A171557 2010043- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00). |
| A101511 2018288- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage. |
| A011514 2014753- | 2017-10-21. Service bulletin. FUEL SYSTEM, GASOLINE. Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives. |
| A011513 2030580- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:STARTER ASSEMBLY. Supersedes Technical Service Bulletin Group 01 number 15-08 dated February 17, 2015. The customer complains that the vehicle sporadically cannot be started. The yellow gearbox warning light may be illuminated. DTCs P15700 and/or P170100 may be present. The remote key being used is transmitting incomplete immobilizer information to the vehicle, resulting in the condition. |
| A191665 2039018- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. A small amount of dry or crusted coolant is seen on the coolant pump housing. The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal. |
| A011703 2033001- | 2017-10-04. Service bulletin. ENGINE. This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a restriction. |
| A011701 2033001- | 2017-10-04. Service bulletin. ENGINE. This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a restriction. |
| A191667 2039018- | 2017-10-04. Service bulletin. ENGINE AND ENGINE COOLING. A small amount of dry or crusted coolant is seen on the coolant pump housing. The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal. |
| A911630 2039515- | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM. The customer complains that the Audi connect online service in their 2012-2013 A6 or A7 vehicle only reaches 2G service. The customer has received a letter from T-Mobile and/or Audi of America regarding the issue. The VIN on the letter matches the VIN on the vehicle that is being serviced. The vehicle can be within or outside of the New Vehicle Limited Warranty. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles. No repairs are necessary for model year 2014 vehicles and later. Video shows the service procedure. |
| Elsa Newsletter | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TSBs in this newsletters include the MIL on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) being stored in the ECM. New ECM software implemented to correct the condition. |
| A011650 2026299- | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. MIL is on due to One of the following DTCs for air-fuel ratio imbalance is stored in the engine control module (ECM), J623 (address word 01): DTC P219C00 (stored in cylinder 1), DTC P219D00 (stored in cylinder 2), DTC P219E00 (stored in cylinder 3), DTC P219F00 (stored in cylinder 4), DTC P21A000 (stored in cylinder 5), DTC P21A100 (stored in cylinder 6). An incorrect software setting causes the DTC to be stored. TSB 2011732 00 Software Version Management (SVM), operating instructions will be necessary to complete this procedure. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.