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Service bulletin A421523 2029953-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120035
Published by NHTSA2017-10-21
Manufacturer's numberA421523 2029953-
Manufacturer's date2015-05-07
NHTSA componentSTRUCTURE:BODY:ROOF AND PILLARS; SUSPENSION:FRONT:SHOCK ABSORBER

NHTSA's summary

Supersedes Technical Service Bulletin Group 42 number 13-19 dated September 24, 2013. Cracking or clicking noises are heard from the rear of the vehicle in the C pillar area when it is driven over bumps or rough roads. The noise comes from the upper shock absorber mounting.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Suspension, Shocks and struts

Vehicles listed
AUDI A62011, 2012, 2013, 2014
AUDI A72011
AUDI A72012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
401334201819452024-03-04. Service bulletin. Shock absorber leaks: assessment aid
401441201819462024-03-04. Service bulletin. Shock absorber leaks: assessment aid
A401549 2018194-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.
A401441 2018194-2017-11-08. Service bulletin. Supersedes Technical Service Bulletin Group 40 number 13-34 dated September 23, 2013. Oil appears on one or several shock absorbers.
A421630 2029953-2017-10-04. Service bulletin. Cracking or clicking noises are heard from the rear of the vehicle in the C pillar area when it is driven over bumps or rough roads. The noise comes from the upper shock absorber mounting. Optimized damper mounting gradually introduced in production.
SB-2029953/22016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.