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Service bulletin SB2410002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10251053
Published by NHTSA2024-03-04
Manufacturer's numberSB2410002
Manufacturer's date2024-01-22
NHTSA componentSTEERING; STRUCTURE

NHTSA's summary

On some Model S and Model X vehicles, the LH and RH frame rail bolts might not have been tightened to specification, which could result in a creak or rattle noise coming from the front of the vehicle while turning the steering wheel at low speeds. This condition does not affect the structural integrity of the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Steering

Vehicles listed
TESLA MODEL S2021, 2022, 2023
TESLA MODEL X2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236802023-12-19. Structure
23V7430002023-11-03. STEERING: STEERING WHEEL/HANDLE BAR; AIR BAGS:FRONTAL
23V0850002023-02-15. STEERING:AUTOMATED/ADAPTIVE STEERING
22V8180002022-11-01. STEERING:ELECTRIC POWER ASSIST SYSTEM
22V2640002022-04-18. SEATS:MID/REAR ASSEMBLY; STRUCTURE:BODY
22V0370002022-01-27. STEERING:AUTOMATED/ADAPTIVE STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SB-22-11-0022024-07-03. Service bulletin. One or both front door drive units and front door harnesses may require replacement due to corrosion.
SB24320052024-04-29. Service bulletin. On certain Model S and Model X vehicles built from February 2021 to January 3, 2024, the material of the steering yoke cover might be susceptible to peeling (Figures 1 and 2).
SB23-00-0062023-12-18. Service bulletin. Some model year 2021-2023 Model S Plaid and Model X Plaid vehicles running a vehicle software version earlier than 2023.44 may require a vehicle software update to address a mild vibration felt from the accelerator pedal and steering yoke/wheel that may occur during acceleration. This behavior does not affect the operation or safety of the vehicle. The software update adjusts certain motor controls during acceleration that may reduce the vehicle's rated range by up to 2 miles (3.2 km).
SB-23-00-0062023-11-27. Service bulletin. Some model year 2021-2023 Model S Plaid and Model X Plaid vehicles running a vehicle software version earlier than 2023.44 may require a vehicle software update to address a mild vibration felt from the accelerator pedal and steering yoke/wheel that may occur during acceleration. This behavior does not affect the operation or safety of the vehicle. The software update adjusts certain motor controls during acceleration that may reduce the vehicle's rated range by up to 2 miles (3.2 km).
SB-23-10-0012023-03-13. Service bulletin. Certain Model X vehicles may have a split in the sheet metal on the LH and/or RH rear quarter inner panel(s). This condition, if present, is cosmetic in nature and does not impact the structural integrity, functionality, or safety of the vehicle.