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Service bulletin SSM 51653

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10236590
Published by NHTSA2023-05-31
Manufacturer's numberSSM 51653
Manufacturer's date2023-05-22
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the Technician to verify the low voltage connections, when no actual fault is present. The technician will need to delete the WiFi connection from the xRC-3365 so it will not automatically reconnect and adjust the date. Next go to Settings>Shop Information>Date/Time Settings and change the date prior to May 1, 2023 and stay off the internet so it will not auto correct itself. Press and hold the power button until the tool turns off. Then turn the xRC-3365 back on and attempt the rescue charge.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
FORD ESCAPE2020, 2021, 2022, 2023
FORD EXPLORER2020, 2021, 2022, 2023
FORD F-1502021, 2022, 2023
FORD MAVERICK2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V1040002026-02-20. EXTERIOR LIGHTING:TAIL LIGHTS; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
26V0910002026-02-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20260052026-01-09. Electrical
25V7890002025-11-14. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20255542025-10-10. Electrical
25V3430002025-05-23. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ELECTRICAL SYSTEM
25V2720002025-04-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20251392025-03-14. Electrical
25V1580002025-03-14. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
25V1320002025-02-28. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 552212026-10-12. Service bulletin. For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, and/or D>R) should be noted in the warranty claim. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
SSM 552152026-10-02. Service bulletin. Some 2022-2024 Maverick hybrid vehicles may exhibit various electrical symptoms and/or a no crank/no start condition related to an intermittent 12V battery drain that has discharged the 12V battery. This may be due to the software in the anti-lock brake system (ABS) module. To correct this condition, download and run the "ABS - Anti-lock Brake System (ABS) Module Software Update" and "ACCM - Air Conditioning Control Module (ACCM) Software Update" applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming use causal part 2005 and labor operations 10654C and 12651D along with MT2005SSM up to 0.7 hours for the ABS, ACCM, PCM, and SOBDMC as needed.
26B072026-10-02. Other. Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to Adaptive Cruise Control (ACC) Activation
TSB 26-24282026-10-02. Service bulletin. This bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation valve replacement. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel tank isolation valve.
TSB 26-24282026-10-02. Service bulletin. This bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, update the causal part number, and increase the labor time allowance to include the fuel tank isolation valve replacement. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM and/or the fuel tank isolation valve.
TCU-26.2.12.2.2 Mach E, F2026-09-21. Over-the-air update. Quality improvements include: -Addresses a bug that may cause updates to fail
ECG-26.2.12.3 F-150LtMac2026-09-21. Over-the-air update. Quality improvements include: -ePrivacy enhancements
SSM 551572026-09-15. Service bulletin. Some 2022-2024 Maverick Hybrid vehicles may exhibit an intermittent vibration and/or crunching noise after a cold start while the engine is running with the vehicle stationary in drive with no throttle input and brakes applied. An intermittent engine rocking or rolling motion in one direction may also be observed while the concern is present with the hood open.<br /><br /> The noise may be present with no drivability concerns, relevant diagnostic trouble codes (DTC) stored, warning indicators illuminated and/or warning messages displayed. The noise may reduce or be eliminated after several minutes of driving when the powertrain warms up.<br /><br /> This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 of 2026. Replacement of the engine or transmission will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule s
TSB 26-24142026-09-14. Service bulletin. This article supersedes 26-2058 Reason for update: update the TSB title and TSB issue to include new DTCs Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Intermittent or permanent no reverse (R) engagement * Illuminated MIL with DTC P0767 or P0765:7E stored in the powertrain control module (PCM) In addition to the required conditions, the vehicle may also exhibit a harsh reverse engagement, P0766, P0765:7F, P0736 and/or P2703 stored in the PCM. This may be due to an internal mechanical concern with the selectable one-way clutch (SOWC).
SYNC-26.2.8.5 F-1502026-09-14. Over-the-air update. 26C37 Recall remedy Prevents a potential rearview camera image obstruction caused by a menu displaying on top of it