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Service bulletin SIB652021

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10236398
Published by NHTSA2023-05-22
Manufacturer's numberSIB652021
Manufacturer's date2023-02-27
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT

NHTSA's summary

Central information display.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 3 SERIES2023
BMW 330E2022, 2023
BMW 330I2022, 2023
BMW 340I2023
BMW 430I2022, 2023, 2024
BMW X52022, 2023
BMW X5 HYBRID2022
BMW X62022, 2023
BMW X72022, 2023, 2024
BMW Z42022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B6127232024-04-01. Service bulletin. The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
B5115202024-04-01. Service bulletin. Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation.
B6127232024-03-02. Service bulletin. When using the Key Reader to retrieve Condition Based Service (CBS) information from the customers key, no data is stored.
B6603242024-03-02. Service bulletin. A quality check showed that the Remote-Control Parking token was not activated in the current software for the vehicles affected.
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B5413192024-02-01. Service bulletin. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
B6527232023-12-06. Service bulletin. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may be displayed
B6410232023-12-06. Service bulletin. Both the air freshener and the ionizer can be operated in the central information display; however neither of them function.
B6535232023-12-06. Service bulletin. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.