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Service bulletin B652723

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10245426
Published by NHTSA2023-12-06
Manufacturer's numberB652723
Manufacturer's date2023-11-20
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may be displayed

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
BMW IX2023
BMW X52023
BMW X62023
BMW X72023
BMW redundant 72023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V3950002025-07-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
25V4700002025-07-16. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V4490002023-06-28. ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
20233332023-06-07. Accessories
23V2950002023-04-26. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
22V9440002022-12-20. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
22V7410002022-10-05. ELECTRICAL SYSTEM:PROPULSION SYSTEM
22V5410002022-07-27. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
22V4830002022-07-07. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6116262026-08-28. Service campaign. In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sleep mode. When this sleep error is present, a remote software upgrade(RSU) may be aborted and the FZD can become degraded. The following Check Control Messages (CCMs) may be displayed: “Energy Management — Increased Energy Consumption While Parked.” “Software Upgrade Failed — Workshop Visit Required.”
B1206262026-07-03. Service campaign. In these vehicles with an S68 engine, an incorrect diagnosis of the Valvetronic (VVT) may occur. Undercertain operating conditions, the software may detect a short-circuit in the valve control system even thoughthere is no fault. When the above-mentioned fault occurs, the red Check Control warning light ‘Drive system fault’ illuminates.This can result in the intake valves closing gradually, which may lead to misfires while the engine is running.
B6520252026-05-18. Service bulletin. After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated, and touch function does register an audible sound.
B1203262026-03-13. Emissions. BMW AG is conducting Voluntary Emissions Recall (effective March 11, 2026) on certain Model Year 2023 -2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025.
B8406252025-10-09. Service bulletin. In some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. In some cases, the customer may not even be inside the vehicle.
B6408252025-09-03. Service campaign. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
B6306252025-09-03. Service bulletin. The headliner light partially/does not illuminate.
B8405252025-08-24. Service bulletin. SITUATION After the telematics module (TCB4) has been replaced, the replacement part control unit is not accepted byISTA.
B1207252025-07-28. Emissions. A quality check revealed that the DME in these vehicles has a programming error. This results in a deviation of the fuel-air mixture in the internal combustion engine.
B3404252025-06-17. Emissions. As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority (California Air Resources Board– CARB). The fault has no effect on the use of the vehicle by the customer.