Service bulletin B653523
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10245423 |
| Published by NHTSA | 2023-12-06 |
| Manufacturer's number | B653523 |
| Manufacturer's date | 2023-11-21 |
| NHTSA component | EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE |
NHTSA's summary
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| BMW IX | 2023 |
|---|---|
| BMW X5 | 2023 |
| BMW X6 | 2023 |
| BMW X7 | 2023 |
| BMW XM | 2023 |
| BMW redundant 7 | 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2023333 | 2023-06-07. Accessories |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B612723 | 2024-04-01. Service bulletin. The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis. |
|---|---|
| B511520 | 2024-04-01. Service bulletin. Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation. |
| B612723 | 2024-03-02. Service bulletin. When using the Key Reader to retrieve Condition Based Service (CBS) information from the customers key, no data is stored. |
| B610524 | 2024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3. |
| B541319 | 2024-02-01. Service bulletin. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose. |
| B654223 | 2024-01-03. Service bulletin. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position |
| B654123 | 2024-01-03. Service bulletin. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing Condition-Based Service (CBS) data |
| B653923 | 2024-01-03. Service bulletin. If regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation. |
| B652723 | 2023-12-06. Service bulletin. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may be displayed |
| B641023 | 2023-12-06. Service bulletin. Both the air freshener and the ionizer can be operated in the central information display; however neither of them function. |