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Service bulletin B654123

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10248088
Published by NHTSA2024-01-03
Manufacturer's numberB654123
Manufacturer's date2023-12-21
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

NHTSA's summary

Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing Condition-Based Service (CBS) data

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
BMW 5 SERIES2023
BMW 740I2022
BMW 740I2023, 2024
BMW I52024
BMW XM2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V3950002025-07-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
24V1350002024-02-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20235612023-10-18. Electrical
23V7000002023-10-18. ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
23V4790002023-07-12. ELECTRICAL SYSTEM
22V8600002022-11-21. ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B6305262026-09-28. Service bulletin. After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may begin to fail sporadically after adeep sleep cycle. This concern is temporary and the interiorambient lighting will be restored on its ownafter the vehicle is locked/unlocked or colorselection setting is changed.
B6409252026-08-27. Service campaign. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
B6305262026-08-27. Service bulletin. After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, some of the interiorambient lighting strips (arrows) may begin tofail sporadically after a deep sleep cycle.
B3401242026-08-27. Service campaign. After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might belower than when handed over to the workshop for the repair.
B6520262026-07-31. Service bulletin. The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in three phases: The image is distorted The central information display turns black (black screen) The image is OK again The complete flickering episode with all the above-mentioned three phases only lasts about half a second intotal each time.
B6520252026-05-18. Service bulletin. After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated, and touch function does register an audible sound.
B1205262026-04-27. Service bulletin. A “knocking” sound from the fuel tank area can be heard in the passenger area. Occurrence information below. 1. The noise occurs when the engine is at idle 2. The noise occurs sporadically 3. The noise disappears when the fuel filler cap is opened 4. The noise also disappears when the tank ventilation valve is disconnected There is no relevant fault saved in the fault memory.
B6106262026-04-27. Service bulletin. Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power charging station, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 (240 V) Flex Charger and Wall box may also be affected. The red or white LED is displayed on the high-voltage charging socket; however, no associated fault codes are stored.
B6102262026-04-27. Service bulletin. In rare occasions, control of certain vehicle security functions via the Central Information Display (CID) is restricted for a short period of time.
B1203262026-03-13. Emissions. BMW AG is conducting Voluntary Emissions Recall (effective March 11, 2026) on certain Model Year 2023 -2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025.