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Service bulletin NTB13-028H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10232658
Published by NHTSA2023-03-07
Manufacturer's numberNTB13-028H
Manufacturer's date2023-02-27
NHTSA componentVISIBILITY; STRUCTURE

NHTSA's summary

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Glass, wipers and mirrors

Vehicles listed
NISSAN 200SX1991
NISSAN 200SX1995, 1996, 1997, 1998
NISSAN 200SX1999
NISSAN 200SX2001
NISSAN 240SX1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999
NISSAN 300ZX1988, 1989
NISSAN 300ZX1991, 1992, 1993, 1994, 1995, 1996
NISSAN 350Z2003, 2004, 2005, 2006, 2007, 2008, 2009
NISSAN 370Z2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
NISSAN 7201986
NISSAN ALTIMA1992
NISSAN ALTIMA1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN ALTIMA HYBRID2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
NISSAN ALTRA1998
NISSAN ALTRA2000
NISSAN ALTRA2002
NISSAN ARIYA2023
NISSAN ARMADA2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
NISSAN ARMADA2016
NISSAN ARMADA2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN CUBE2009, 2010, 2011, 2012, 2013, 2014
NISSAN CUBE2015 to 2016
NISSAN D211986 to 1989
NISSAN D211991 to 1997
NISSAN DUALIS2007 to 2008
NISSAN EQUATOR2009
NISSAN FRONTIER1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN GT-R2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN HYPERMINI2000 to 2001
NISSAN JUKE2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN KICKS2018, 2019, 2020, 2021, 2022, 2023
NISSAN KING CAB1994 to 1995
NISSAN LEAF2010
NISSAN LEAF2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN MAXIMA1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
NISSAN MAXIMA2015
NISSAN MAXIMA2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN MODELS W/TAKATA INFLATORS
NISSAN MURANO2003, 2004, 2005, 2006, 2007
NISSAN MURANO2008
NISSAN MURANO2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN MURANO HYBRID2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NISSAN
NISSAN NV2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN NV15002012 to 2014
NISSAN NV15002016 to 2021
NISSAN NV2002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN NV200 TAXI2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NV25002012 to 2021
NISSAN NV35002012 to 2013
NISSAN NV35002015 to 2019
NISSAN NV35002021 to 2022
NISSAN NX1991, 1992, 1993
NISSAN PATHFINDER1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN PATHFINDER HYBRID2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PICK UP XE1996, 1997 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PULSAR1990
NISSAN PULSAR SE1989 (the catalog's model; the bulletin names a series or trim of it)
NISSAN QUEST1991 to 1992
NISSAN QUEST1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002
NISSAN QUEST2004, 2005, 2006, 2007, 2008, 2009
NISSAN QUEST2010
NISSAN QUEST2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN ROADSTER2014 to 2015
NISSAN ROGUE1999
NISSAN ROGUE2007
NISSAN ROGUE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN ROGUE HYBRID2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN ROGUE SPORT2017, 2018, 2019, 2020, 2021, 2022
NISSAN SENTRA1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN SERENA2001
NISSAN STANZA1991, 1992
NISSAN STANZA1993 to 1996
NISSAN TERRANO2000 to 2001
NISSAN TITAN2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
NISSAN TITAN2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN TITAN XD2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN TITAN XD2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
NISSAN VERSA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN VERSA NOTE2014, 2015, 2016, 2017, 2018, 2019
NISSAN XTERRA
NISSAN XTERRA1999
NISSAN XTERRA2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
NISSAN XTERRA2016
NISSAN Z2023
NISSAN redundant ALTIMA2022 to 2023
NISSAN redundant KICKS2023
NISSAN redundant NV2015
NISSAN DIESEL UD11001994
NISSAN DIESEL UD13001992 to 1998
NISSAN DIESEL UD14001992 to 1994
NISSAN DIESEL UD18001998 to 2001
NISSAN DIESEL UD18002003
NISSAN DIESEL UD20001992 to 1993
NISSAN DIESEL UD20001995 to 2001
NISSAN DIESEL UD20002003
NISSAN DIESEL UD23001998 to 2001
NISSAN DIESEL UD23002003
NISSAN DIESEL UD26001998 to 2000
NISSAN DIESEL UD26002002
NISSAN DIESEL UD28001992 to 1993
NISSAN DIESEL UD28001995 to 1999
NISSAN DIESEL UD30001992 to 1999

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20235042023-09-11. Visual System
20233442023-06-13. Structure
23V4210002023-06-12. STRUCTURE:BODY
20225992022-10-21. Visual System
20223982022-07-22. Visual System
20223132022-06-14. Structure
20215572021-09-13. Structure
20V5700002020-09-22. VISIBILITY:GLASS, SIDE/REAR
20202422020-05-29. Structure
20194592019-09-13. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB06-047A2026-05-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN FRONTIER KING CAB DOOR LOCK REPLACEMENT VOLUNTARY SERVICE CAMPAIGN ID # P6213 is no longer active. · Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P6213. · Discard all previous versions of NTB06-047.
ITB09-063C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB25-0422025-09-15. Service bulletin. EXCESSIVE WIND NOISE FROM WINDSHIELD AREA YOU CONFIRM The customer states there is a screeching, humming, buzzing, whistling and/or squealing type wind noise from the windshield/roof area of the vehicle, AND The wind noise is most noticeable at speeds of 50 mph or higher. ACTION Use the SERVICE PROCEDURE starting on page 4 to install two (2) pieces of foam (one on each side) between the windshield molding and the body roof line. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB25-0292025-06-04. Service bulletin. EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling on the inside of the doors. ACTION Refer to the SERVICE PROCEDURE in the bulletin to: 1. Install Butyl Patches around the door seals of driver (LH) side and passenger (RH) side front and rear doors. 2. Install drain plugs into door drains of driver (LH) side and passenger (RH) side front and rear doors.
NTB22-045B2024-09-04. Service bulletin. RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING APPLIED VEHICLES: 2021-2024 Sentra (B18) APPLIED DATES: Built from January 2, 2021 to April 11, 2024 IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select “Full Screen”. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select “Full Screen”. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB22-104A2024-06-13. Service bulletin. DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H2024-06-07. Service bulletin. WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I2024-06-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.