Service bulletin NTB22-104A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11001650 |
| Published by NHTSA | 2024-06-13 |
| Manufacturer's number | NTB22-104A |
| Manufacturer's date | 2024-04-25 |
| NHTSA component | STRUCTURE:BODY |
NHTSA's summary
DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame
| NISSAN ALTIMA | 2021 |
|---|---|
| NISSAN ALTIMA | 2024 |
| NISSAN FRONTIER | 2022, 2023, 2024 |
| NISSAN PATHFINDER | 2022, 2023, 2024 |
| NISSAN ROGUE | 2021, 2022, 2023, 2024 |
| NISSAN SENTRA | 2021, 2022, 2023, 2024 |
| NISSAN redundant ALTIMA | 2022 to 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2023344 | 2023-06-13. Structure |
|---|---|
| 23V421000 | 2023-06-12. STRUCTURE:BODY |
| 2021557 | 2021-09-13. Structure |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| ITB09-063C | 2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1). |
|---|---|
| NTB09-131C | 2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1). |
| NTB09-131C | 2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1). |
| NPSB 15-460 | 2025-10-21. Service bulletin. ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer Announcement and Procedure ACTION: FOMs & DOMs are asked to ensure that dealers are aware of this new campaign information. Dealer Announcement: To ensure continued customer satisfaction and confidence, Nissan is conducting a quality action on certain specific model year 2025 ARIYA, 2024-2025 Pathfinder, 2024-2026 Rogue, 2024-2025 Murano and 2025-2026 Kicks vehicles, as identified in Service Comm and DBS National Service History. This action updates the Monroney labels to reflect corrected bumper labeling requirements for California and Hawaii. Dealers will replace original Monroney labels with corrected Monroney labels. Nissan will send VIN-specific corrected labels to address affected vehicles in dealer inventory. New labels will begin shipping via Federal Express Wednesday, October 1, 2025. Dealers will replace original Monroney labels with corrected Monroney labels. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PD172 & PMA55 •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB 15-460 for additional information •Some vehicles may still be in transit. Please continue to check newly arriving inventory for applicability. 2.Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3.Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4.If you have exchanged or traded one of the affected vehicles to another Nissan dealer, please forward the corrected Monroney label to the current dealer upon receipt so it can be attached to the vehicle. •If a vehicle has been retailed, dispose of the corrected Monroney label using the same procedure as for destroying the original Monroney label. 5.The service department should submit the applicable warranty claim for the action performed to close the campaign in Service Comm and release the vehicle. |
| NTB25-042 | 2025-09-15. Service bulletin. EXCESSIVE WIND NOISE FROM WINDSHIELD AREA YOU CONFIRM The customer states there is a screeching, humming, buzzing, whistling and/or squealing type wind noise from the windshield/roof area of the vehicle, AND The wind noise is most noticeable at speeds of 50 mph or higher. ACTION Use the SERVICE PROCEDURE starting on page 4 to install two (2) pieces of foam (one on each side) between the windshield molding and the body roof line. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. |
| NTB25-029 | 2025-06-04. Service bulletin. EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling on the inside of the doors. ACTION Refer to the SERVICE PROCEDURE in the bulletin to: 1. Install Butyl Patches around the door seals of driver (LH) side and passenger (RH) side front and rear doors. 2. Install drain plugs into door drains of driver (LH) side and passenger (RH) side front and rear doors. |
| NTB22-068A | 2024-09-04. Service bulletin. WATER LEAKING FROM REAR WIPER ARM PIVOT SEAL APPLIED VEHICLES: 2021-2024 Rogue (T33) APPLIED DATES: VINs starting with 5N1 built on or before October 1, 2021 VINs starting with JN8 built on or before April 7, 2024 IF YOU CONFIRM Water is found to be leaking around the rear window wiper arm pivot seal after performing a water soak test. ACTION Replace the rear window wiper arm pivot seal with the one listed in PARTS INFORMATION on page 3. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. |
| NTB22-045B | 2024-09-04. Service bulletin. RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING APPLIED VEHICLES: 2021-2024 Sentra (B18) APPLIED DATES: Built from January 2, 2021 to April 11, 2024 IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select “Full Screen”. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select “Full Screen”. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting Insulator is the source of the noise, and replace it with the one listed in the PARTS INFORMATION on the last page. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. |
| NTB24-033 | 2024-07-10. Service bulletin. ***** Campaign Summary ***** Nissan is committed to the safety and security of our customers and their passengers. Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a recall for specific model year 2024 Nissan Sentra vehicles. Due to a supplier production issue that has since been corrected, air bubbles may be present in the lower driver’s side windshield area. In affected vehicles, delamination of the windshield glass may occur which could result in air bubbles. When air bubbles are present in the windshield, the air bubbles may cover a portion of the lower driver’s side windshield area. This condition does not comply with Part 565 VIN visibility requirements and FMVSS 205 “Glazing Material” ANSI testing standards. Dealers will inspect the windshield for air bubbles, and if detected, replace the windshield. |
| NTB24-033 | 2024-07-10. Service bulletin. VOLUNTARY SAFETY RECALL CAMPAIGN 2024 SENTRA; WINDSHIELD INSPECTION CAMPAIGN ID #: PMA38 APPLIED VEHICLES: 2024 Sentra (B18) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2024 Sentra vehicles to inspect and, if necessary, replace the windshield. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PMA38 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. |