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Service bulletin ITB09-063C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11031720
Published by NHTSA2026-04-29
Manufacturer's numberITB09-063C
Manufacturer's date2026-04-13
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
INFINITI EX352007
INFINITI EX352008, 2009, 2010, 2011, 2012, 2013
INFINITI EX372010 to 2013
INFINITI FX352002
INFINITI FX352003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
INFINITI FX352011
INFINITI FX352012
INFINITI FX352013
INFINITI FX372010 to 2012
INFINITI FX372013
INFINITI FX452003, 2004, 2005, 2006, 2007, 2008
INFINITI FX452009
INFINITI FX502009, 2010, 2011, 2012, 2013
INFINITI G202002
INFINITI G252003 to 2010
INFINITI G252011, 2012
INFINITI G252013
INFINITI G352002
INFINITI G352003, 2004, 2005, 2006, 2007, 2008, 2009
INFINITI G352010 to 2013
INFINITI G35 COUPE2007 (the catalog's model; the bulletin names a series or trim of it)
INFINITI G372003 to 2007
INFINITI G372008, 2009, 2010, 2011, 2012, 2013
INFINITI G372014 to 2015
INFINITI I302002 to 2004
INFINITI I352002, 2003, 2004
INFINITI J302002 to 2009
INFINITI JX2013
INFINITI JX352013
INFINITI M2012
INFINITI M352002 to 2005
INFINITI M352006, 2007, 2008, 2009, 2010
INFINITI M35 HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M35 HYBRID2014
INFINITI M372011, 2012, 2013
INFINITI M37 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M452002
INFINITI M452003, 2004
INFINITI M452005
INFINITI M452006, 2007, 2008, 2009, 2010
INFINITI M452011 to 2013
INFINITI M562011, 2012, 2013
INFINITI M56 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI PASSENGER AIRBAG
INFINITI Q402015, 2016
INFINITI Q452002, 2003, 2004, 2005, 2006
INFINITI Q502014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
INFINITI Q50 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q602014, 2015
INFINITI Q602016
INFINITI Q602017, 2018, 2019, 2020, 2021, 2022
INFINITI Q702014, 2015, 2016, 2017, 2018, 2019
INFINITI Q70 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q70L2015, 2016, 2017, 2018, 2019
INFINITI QX2011 to 2012
INFINITI QX302017, 2018, 2019
INFINITI QX42002, 2003
INFINITI QX42004 to 2009
INFINITI QX502014, 2015, 2016, 2017
INFINITI QX502018
INFINITI QX502019, 2020, 2021, 2022, 2023, 2024, 2025
INFINITI QX552022, 2023, 2024, 2025
INFINITI QX562002
INFINITI QX562004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
INFINITI QX602014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
INFINITI QX60 HYBRID2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX702014, 2015, 2016, 2017
INFINITI QX802014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
INFINITI rQ50 HYBRID2019
INFINITI redundant QX502023
NISSAN LOWER LINK
NISSAN PATHFINDER2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026
NISSAN PATHFINDER HYBRID2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20223132022-06-14. Structure
20215572021-09-13. Structure
15V0330002015-01-26. STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
20111652011-04-21. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB26-0042026-02-10. Service bulletin. METAL TICKING NOISE AT B-PILLAR IF YOU CONFIRM A metallic ticking noise is coming from the driver (LH) side and/or passenger (RH) side B-Pillar when driving the vehicle on various road surfaces. ACTION Refer to the SERVICE INFORMATION in this bulletin to adjust the inner support of the affected B-Pillar. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NPSB 15-4602025-10-21. Service bulletin. ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label – QA – Dealer Announcement and Procedure ACTION: FOMs & DOMs are asked to ensure that dealers are aware of this new campaign information. Dealer Announcement: To ensure continued customer satisfaction and confidence, Nissan is conducting a quality action on certain specific model year 2025 ARIYA, 2024-2025 Pathfinder, 2024-2026 Rogue, 2024-2025 Murano and 2025-2026 Kicks vehicles, as identified in Service Comm and DBS National Service History. This action updates the Monroney labels to reflect corrected bumper labeling requirements for California and Hawaii. Dealers will replace original Monroney labels with corrected Monroney labels. Nissan will send VIN-specific corrected labels to address affected vehicles in dealer inventory. New labels will begin shipping via Federal Express Wednesday, October 1, 2025. Dealers will replace original Monroney labels with corrected Monroney labels. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PD172 & PMA55 •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). •Refer to NPSB 15-460 for additional information •Some vehicles may still be in transit. Please continue to check newly arriving inventory for applicability. 2.Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3.Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4.If you have exchanged or traded one of the affected vehicles to another Nissan dealer, please forward the corrected Monroney label to the current dealer upon receipt so it can be attached to the vehicle. •If a vehicle has been retailed, dispose of the corrected Monroney label using the same procedure as for destroying the original Monroney label. 5.The service department should submit the applicable warranty claim for the action performed to close the campaign in Service Comm and release the vehicle.
NTB25-0292025-06-04. Service bulletin. EXCESS DUST ENTERING CABIN WHILE DRIVING ON DIRT ROADS IF YOU CONFIRM That while driving on dirt roads with all doors and windows closed, that there is excessive dust intrusion into the vehicle’s cabin that is settling on the inside of the doors. ACTION Refer to the SERVICE PROCEDURE in the bulletin to: 1. Install Butyl Patches around the door seals of driver (LH) side and passenger (RH) side front and rear doors. 2. Install drain plugs into door drains of driver (LH) side and passenger (RH) side front and rear doors.
NTB22-104A2024-06-13. Service bulletin. DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-0732023-11-08. Service bulletin. GURGLING NOISE FROM MOONROOF AFTER IT RAINS IF YOU CONFIRM The customer states they hear a gurgling / drip / drain noise from the moonroof while driving in the rain. ACTION Follow the SERVICE PROCEDURE in this bulletin to replace the front driver (LH) and front passenger (RH) side moonroof drain tube grommets.
NTB23-0652023-09-09. Service bulletin. NOISE FROM MOONROOF WHEN OPEN IF YOU CONFIRM Ticking / flutter / vibrating noise when the moonroof (sunroof) is open and the vehicle is traveling 35-50 mph. ACTION Follow the SERVICE PROCEDURE outlined in this bulletin to install a strip of soft foam in the sunroof opening. IMPORTANT: Do not replace the Wind Deflector to correct the noise concern.
NTB23-0612023-09-09. Service bulletin. DELETION OF COWL TOP SIDE TRIM COVERS SERVICE INFORMATION Both driver (LH) side and passenger (RH) side Cowl Top Side Trim Covers (Figure 1) have been deleted (Figure 2) from the APPLIED VEHICLES specifications and are no longer standard equipment. These parts are listed as the following in the EPC: • FRONT FENDER DRIP, RH (part number 638E8-6TA0A) • FRONT FENDER DRIP, LH (part number 638E9-6TA0A) The replacement or addition of these non-standard equipment is not warrantable. HINT: Figure 1 and Figure 2 are of the driver (LH) side Cowl Top Side Trim Cover. The passenger (RH) side Cowl Top Side Trim Cover is similar.
R22A4 2017 Pathf2023-06-08. Service bulletin. Expiration Notification - Hood Locking Components Collection Activity Field Quality Parts Collection Initiative ***** Collection Initiative Summary ***** Nissan launched a special parts collection activity on July 8, 2022 to collect and examine one-hundred (100) hood locks on specific 2017 Nissan Pathfinder vehicles registered in the following states: Florida, Illinois, and New York. NOTE: Customers were informed that this parts collection activity was time limited. Nissan communicated that this activity would expire on December 31, 2022. Nissan has collected a sufficient number of parts for this parts collection activity. Nissan wants to inform dealers that R22A4 will conclude on June 13, 2023. Dealers should not schedule any appointments beyond June 13, 2023 for this state specific collection activity. ***** What Dealers Should Do**** 1. Service Comm will deactivate R22A4 on any remaining VINs on June 13, 2023. Dealers should complete previously scheduled appointments at this time and not continue to complete or schedule additional vehicles beyond June 13, 2023. 2. Dealers should submit any open claims for this collection activity by June 13, 2023. 3. Dealers may continue to use NTB22-056 to service any previously scheduled vehicles subject to this collection activity until June 13, 2023.