Service bulletin SSM 51005
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10217836 |
| Published by NHTSA | 2022-08-15 |
| Manufacturer's number | SSM 51005 |
| Manufacturer's date | 2022-08-08 |
| NHTSA component | EQUIPMENT:ELECTRICAL:INFOTAINMENT |
NHTSA's summary
e 2022 F-Super Duty vehicles equipped with a trailer brake controller and a 12.3 inch center display screen may exhibit diagnostic trouble code (DTC) U0140:82 stored in the trailer module (TRM) after completing a TRM software update. This may be due to software parameters in the TRM. To correct the condition, uninstall Ford Diagnosis and Repair System (FDRS), removing all session files. Install the latest software level of FDRS, then perform the TRM - Trailer Module (TRM) Configuration application.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
Trouble codes named
U0140
| FORD F-250 SD | 2022 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| FORD F-350 SD | 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2022 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2022 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 23V420000 | 2023-06-09. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
|---|---|
| 22V384000 | 2022-05-27. EQUIPMENT:OTHER:LABELS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 52476 | 2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
|---|---|
| TSB 23-2345 | 2023-11-21. Service bulletin. Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply. |
| TSB 23-2307 | 2023-11-02. Service bulletin. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software. |
| 23B24 | 2023-11-02. Service bulletin. Customer Satisfaction Program 23B24 Certain 2022 Super Duty and 2023 F-Series Models with Tailgate Step - Inspection of Tailgate Step Handle and Replacement |
| SSM 51937 | 2023-10-05. Service bulletin. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization. |
| SU4P3 SD 22MY | 2023-10-03. Service bulletin. "Software Update SU4 P3 for 2022 Super Duty Vehicles is now available. Quality improvements include: -Various Apple Carplay quality improvements" |
| SAN-Vol1 I1 | 2023-08-16. Service bulletin. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. |
| SSM 51829 | 2023-08-14. Service bulletin. Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS. |
| SSM 51762 | 2023-07-03. Service bulletin. Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information. |
| SSM 51741 | 2023-06-28. Service bulletin. Some 2022 F-Super Duty vehicles may exhibit inoperative heated/ventilated front seats during a remote start event. This may be due to the software in the driver seat module (DSM). To correct the condition, reprogram the DSM using the latest software version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use 14C708 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |