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Service bulletin B610721

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10203340
Published by NHTSA2021-11-08
Manufacturer's numberB610721
Manufacturer's date2021-09-01
NHTSA componentSTEERING

NHTSA's summary

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BMW 228I2014, 2015, 2016
BMW 228I2020, 2021
BMW 230I2017, 2018, 2019, 2020, 2021
BMW 320I2013, 2014, 2015, 2016, 2017, 2018
BMW 328D2014, 2015, 2016, 2017, 2018
BMW 328I2012, 2013, 2014, 2015, 2016
BMW 330E2016, 2017, 2018
BMW 330E2021
BMW 330I2017, 2018, 2019, 2020, 2021
BMW 335I2012, 2013, 2014, 2015, 2016, 2017
BMW 340I2016, 2017, 2018, 2019
BMW 340I2020
BMW 428I2014, 2015, 2016
BMW 430I2017, 2018, 2019, 2020, 2021
BMW 435I2014, 2015, 2016
BMW 440I2017, 2018, 2019, 2020
BMW 5-SERIES GRAN TURISMO2017
BMW 530E2018, 2019, 2020, 2021
BMW 530I2017, 2018, 2019, 2020, 2021
BMW 540D2018, 2019
BMW 540D2020
BMW 540I2017, 2018, 2019, 2020, 2021
BMW 640I2018, 2019
BMW 640I2020
BMW 740E2017, 2018, 2019
BMW 740I2017, 2018, 2019, 2020, 2021
BMW 740LI2016 to 2017
BMW 745E2020
BMW 750I2018, 2019
BMW 750LI2016 to 2019
BMW 750LI2021
BMW 840I2020, 2021
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 32014, 2015
BMW B7 ALPINA2018 to 2021
BMW M235I2014, 2015, 2016
BMW M235I2020, 2021
BMW M240I2017, 2018, 2019, 2020, 2021
BMW M32015, 2016, 2017, 2018
BMW M32021
BMW M340I2020, 2021
BMW M42015, 2016, 2017, 2018, 2019, 2020
BMW M440I2021
BMW M52018, 2019, 2020, 2021
BMW M550I2017
BMW M550I2018, 2019, 2020, 2021
BMW M760I2017, 2018, 2019, 2020, 2021
BMW M82020, 2021
BMW M8 GRAN COUPE2020
BMW M850I2019
BMW M850I2020, 2021
BMW M850XI2019
BMW X32018, 2019, 2020, 2021
BMW X42019, 2020, 2021
BMW X52019, 2020, 2021
BMW X62020, 2021
BMW X6 M2020
BMW X72019, 2020, 2021
BMW Z42019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20210932021-02-24. Steering
21V0310002021-01-29. STEERING:COLUMN
20V4340002020-07-28. STEERING:COLUMN; STEERING
20202672020-06-16. Steering
20V3550002020-06-15. STEERING:LINKAGES:TIE ROD ASSEMBLY
20195212019-10-16. Steering
19V7380002019-10-16. STEERING:RACK AND PINION:PINION SHAFT
20194702019-09-25. Steering
19V6780002019-09-25. SUSPENSION:FRONT; STEERING
19V6310002019-08-28. STEERING:RACK AND PINION:RACK

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B0610252025-03-03. Other. Right Tie Rod Return
B6609232024-10-28. Service bulletin. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
B3601212024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B3202232024-02-01. Service bulletin. SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
B6121232023-12-06. Service bulletin. The steering wheel heating takes a long time to achieve the desired temperature.
B6609232023-10-01. Service bulletin. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
B3202232023-09-25. Service bulletin. ?Unusual noises occur only when operating the steering column in the axial direction.
B3102232023-09-25. Service bulletin. ?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
SB23-012023-08-03. Service bulletin. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
sb23-01TMS2023-08-02. Service bulletin. This is the companion to SPL Parts, Inc.'s SB 23-01 mailed by private label independent distributor Turner Motorsports.