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Service bulletin B310223

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242690
Published by NHTSA2023-09-25
Manufacturer's numberB310223
Manufacturer's date2023-08-01
NHTSA componentSTEERING; SUSPENSION

NHTSA's summary

?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Suspension

Vehicles listed
BMW X32018, 2019, 2020, 2021, 2022, 2023
BMW X42019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V3550002020-06-15. STEERING:LINKAGES:TIE ROD ASSEMBLY
20195212019-10-16. Steering
19V7380002019-10-16. STEERING:RACK AND PINION:PINION SHAFT
20194702019-09-25. Steering
19V6780002019-09-25. SUSPENSION:FRONT; STEERING
20182972018-06-07. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B3101222026-01-23. Service bulletin. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/orouter CV boots.
B6609232024-10-28. Service bulletin. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
B3101222024-04-01. Service bulletin. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
B3601212024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B3101242024-02-01. Service bulletin. With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
B6609232023-10-01. Service bulletin. The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
SIB3102232023-05-15. Service bulletin. Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
B5117222022-12-12. Service bulletin. Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault. For the driving cycle, the customer may lose the display in either mirror and the Lane Change Warning function and, if installed, other functions such as- Side collision warning; Lane Change Assistant; Steering and Lane Control Assistant; Emergency Lane Assistant Hands Off 60 Assistant.
SIB5105222022-08-22. Service bulletin. BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
B6615192022-05-16. Service bulletin. The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.