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Service bulletin B310124

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249016
Published by NHTSA2024-02-01
Manufacturer's numberB310124
Manufacturer's date2024-01-09
NHTSA componentSUSPENSION

NHTSA's summary

With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
BMW M22016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BMW M32015, 2016, 2017, 2018
BMW M32021, 2022, 2023, 2024
BMW M42015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BMW X32015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
BMW X42015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V6780002019-09-25. SUSPENSION:FRONT; STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B3101262026-02-23. Service bulletin. When driving over an uneven road surface, a “thumping” noise can be heard from the front axle. Seeattached video V 31 01 26. Under certain weather conditions, a “groaning” noise may be heard during steering movements
B3101222026-01-23. Service bulletin. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/orouter CV boots.
B3105242024-11-25. Service campaign. DELIVERY STOP: REPLACE WISHBONE HEXAGON NUT
B3101222024-09-29. Service bulletin. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
B3105242024-07-25. Service campaign. DELIVERY STOP: REPLACE WISHBONE HEXAGON NUT
B3101222024-04-01. Service bulletin. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
B3102232023-09-25. Service bulletin. ?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
SIB5105222022-08-22. Service bulletin. BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
B3405152020-12-21. Service bulletin. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
B3101122020-09-14. Service bulletin. CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.