Service bulletin B310112
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10179812 |
| Published by NHTSA | 2020-09-14 |
| Manufacturer's number | B310112 |
| Manufacturer's date | 2020-08-01 |
| NHTSA component | SUSPENSION |
NHTSA's summary
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Suspension
| BMW 1 SERIES M | 2011 to 2013 |
|---|---|
| BMW 525D XDRIVE | 2014 |
| BMW 528I | 2011, 2012, 2013, 2014, 2015, 2016 |
| BMW 535D | 2014, 2015, 2016 |
| BMW 535I | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW 535I GRAN TURISMO | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 535I US | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 550I | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW 550I GRAN TURISMO | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 640I | 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BMW 650I | 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| BMW 740E | 2017, 2018, 2019 |
| BMW 740I | 2012, 2013, 2014, 2015 |
| BMW 740I | 2017, 2018, 2019, 2020 |
| BMW 740I US | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 740LD | 2015 |
| BMW 740LI | 2011, 2012, 2013, 2014, 2015 |
| BMW 740LI | 2016 to 2017 |
| BMW 745E | 2020 |
| BMW 750I | 2009, 2010, 2011, 2012, 2013, 2014, 2015 |
| BMW 750I | 2018, 2019 |
| BMW 750LI | 2009, 2010, 2011, 2012, 2013, 2014, 2015 |
| BMW 750LI | 2016 to 2019 |
| BMW 760LI | 2010, 2011, 2012 |
| BMW 760LI | 2014, 2015 |
| BMW ACTIVE HYBRID 5 | 2012, 2013 |
| BMW ACTIVE HYBRID 7 | 2012 to 2013 |
| BMW ACTIVE HYBRID 7 | 2014, 2015 |
| BMW ACTIVEHYBRID 7 | 2011 |
| BMW B7 ALPINA | 2015 to 2016 |
| BMW B7 ALPINA | 2018 to 2020 |
| BMW F800 R | 2013 |
| BMW M2 | 2016, 2017, 2018, 2019, 2020 |
| BMW M3 | 2015, 2016, 2017, 2018 |
| BMW M4 | 2015, 2016, 2017, 2018, 2019, 2020 |
| BMW M5 | 2013, 2014, 2015, 2016 |
| BMW M6 | 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BMW M760I | 2017, 2018, 2019, 2020 |
| BMW R 1200 GS ADVENTURE | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R 1200 GS ADVENTURE | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R 1250 GS ADVENTURE | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R NINE T PURE | 2019 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R NINE T SCRAMBLER | 2018 (the catalog's model; the bulletin names a series or trim of it) |
| BMW R1200 S ADVENTURE | 2014 to 2016 |
| BMW X5 | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| BMW X5 M | 2010 to 2012 |
| BMW X6 | 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BMW X6 M | 2010 to 2012 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2018538 | 2018-09-28. Suspension |
|---|---|
| 18V680000 | 2018-09-28. SUSPENSION:REAR |
| 2018353 | 2018-06-28. Suspension |
| 18V439000 | 2018-06-28. SUSPENSION:FRONT:CONTROL ARM:LOWER ARM |
| 2017568 | 2017-11-17. Suspension |
| 17V727000 | 2017-11-17. SUSPENSION |
| 2017343 | 2017-07-10. Suspension |
| 17V438000 | 2017-07-10. SUSPENSION:FRONT |
| 08V170000 | 2008-04-11. SUSPENSION:REAR |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B010522 | 2026-03-31. Warranty extension. THE FRONT AND REAR AIR SUSPENSION STRUT ASSEMBLIES LIMITED WARRANTY FOR DEFECTS IN MATERIALS OR WORKMANSHIP HAS BEEN EXTENDED TO 8 YEARS /80,000 MILES AS DETERMINED FROM THE ORIGINAL IN-SERVICE DATE. |
|---|---|
| B310124 | 2024-02-01. Service bulletin. With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving. |
| SIB010522 | 2022-08-22. Service bulletin. Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies (item # 1 Front and # 2 Rear, shown) to: 8 years/80,000 miles, as determined by the vehicle's original in-service date. Other air suspension system-related components/issues are excluded from this coverage. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. |
| SIB010622 | 2022-07-18. Service bulletin. Component specific limited warranty extension. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. |
| SIB010522 | 2022-07-18. Service bulletin. Component specific limited warranty extension. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. |
| B340515 | 2020-12-21. Service bulletin. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. |
| B610920 | 2020-04-20. Service bulletin. CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear. |
| B310514 | 2019-10-21. Service bulletin. Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle. |
| B370115 | 2019-04-08. Service bulletin. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side. |
| B370115 | 2019-04-01. Service bulletin. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side. |