WenmarOpen by Wenmar Pro

Service bulletin B310514

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10166229
Published by NHTSA2019-10-21
Manufacturer's numberB310514
Manufacturer's date2019-09-01
NHTSA componentSUSPENSION

NHTSA's summary

Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
BMW 228I2014, 2015, 2016
BMW 230I2017, 2018
BMW 320I2013, 2014, 2015, 2016, 2017
BMW 328D2014, 2015, 2016, 2017
BMW 328I2012, 2013, 2014, 2015, 2016
BMW 330E2016, 2017
BMW 330I2017
BMW 330I2019
BMW 335I2012, 2013, 2014, 2015, 2016, 2017
BMW 340I2016, 2017
BMW 428I2014, 2015, 2016
BMW 430I2017, 2018
BMW 435I2014, 2015, 2016
BMW 440I2017, 2018
BMW 5-SERIES GRAN TURISMO2017
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 32014, 2015
BMW M235I2014, 2015, 2016
BMW M240I2017, 2018
BMW M32015, 2016, 2017
BMW M42015, 2016, 2017, 2018
BMW X12016, 2017
BMW X1 SAV2016 to 2017
BMW X22018, 2019
BMW X32011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BMW X42015, 2016, 2017
BMW X42019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V6780002019-09-25. SUSPENSION:FRONT; STEERING
20164382016-09-08. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
InVeh-InApp-Comm2026-02-25. Over-the-air update. It was found that the rubber mounts of the wishbone or the tension strut were not correctly pressed in due to a manufacturing fault at the supplier's end. This can lead to an acoustic abnormality in the vehicle.
B3101222024-04-01. Service bulletin. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
B3101242024-02-01. Service bulletin. With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
B3102232023-09-25. Service bulletin. ?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
SB23-012023-08-03. Service bulletin. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
sb23-01TMS2023-08-02. Service bulletin. This is the companion to SPL Parts, Inc.'s SB 23-01 mailed by private label independent distributor Turner Motorsports.
SB 23-012023-08-02. Service bulletin. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB-23-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,& 4, 2008-2023; Chevrolet Camaro 26-2023, Cadillac ATS, CTS 2016-2019; Ford Mustang 2015-2023; Toyota Supra 2020-2023.
SIB5105222022-08-22. Service bulletin. BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
B3405152020-12-21. Service bulletin. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
B3101202020-11-23. Service bulletin. SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.