Service bulletin B320115
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10170575 |
| Published by NHTSA | 2020-01-21 |
| Manufacturer's number | B320115 |
| Manufacturer's date | 2019-12-01 |
| NHTSA component | STEERING |
NHTSA's summary
NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position. CAUSE Steering column adjustment.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering
| BMW X5 | 2014, 2015, 2016, 2017, 2018 |
|---|---|
| BMW X5 M | 2018 |
| BMW X6 | 2015, 2016, 2017, 2018, 2019 |
| BMW X6 M | 2015 to 2019 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2016579 | 2016-11-17. Steering |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B360121 | 2024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21. |
|---|---|
| B320223 | 2024-02-01. Service bulletin. SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23 |
| B340414 | 2021-05-24. Service bulletin. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. |
| B610920 | 2020-04-20. Service bulletin. CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear. |
| B130715 | 2018-12-10. Service bulletin. "N57T - Automatic Start/Stop (MSA) Does Not Function. The MSA feature to shut the engine off does not function at any time, although it is set to active. The MSA test plan indicates that the ""engine stop"" inhibitor is currently active due to missing steering angle information. There are no relevant faults stored and the steering angle is calibrated correctly. CAUSE A communication error between the engine (DDE) and electronic steering (EPS) control units." |
| B611915 | 2018-11-05. Service bulletin. Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. CAUSE When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette. |
| B130715 | 2018-11-05. Service bulletin. "N57T - Automatic Start/Stop (MSA) Does Not Function. The MSA feature to shut the engine off does not function at any time, although it is set to active. The MSA test plan indicates that the ""engine stop"" inhibitor is currently active due to missing steering angle information. There are no relevant faults stored and the steering angle is calibrated correctly. CAUSE A communication error between the engine (DDE) and electronic steering (EPS) control units." |
| B320115 | 2018-11-05. Service bulletin. Noise When Adjusting the Steering Column Up or Down. Creaking noise when raising or lowering the steering column position CAUSE Steering column adjustment |
| B611915 | 2018-11-05. Service bulletin. Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette. |
| B320118 | 2018-07-16. Service bulletin. TURN SIGNAL SWITCH AND WIPER SWITCH APPEARS UNEVEN/TWISTED: The fixture for the steering column stalk and the washer fluid switch is assembled on a slant |