Service bulletin SSM 47403
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10144203 |
| Published by NHTSA | 2018-09-10 |
| Manufacturer's number | SSM 47403 |
| Manufacturer's date | 2018-07-09 |
| NHTSA component | EQUIPMENT; SEATS |
NHTSA's summary
Some 2017-2018 Continental and 2018 Navigator vehicles may exhibit an outside front seat bolster support bracket that is broken or cracked. The outside front seat bolster support bracket is now available as a separate service part. Base part number 9960328. When ordering, please refer to the parts catalog for the VIN specific application.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Seats
| LINCOLN CONTINENTAL | 2017, 2018 |
|---|---|
| LINCOLN NAVIGATOR | 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026257 | 2026-05-27. Seats And Restraints |
|---|---|
| 2025164 | 2025-03-28. Seats And Restraints |
| 24V852000 | 2024-11-08. EQUIPMENT:OTHER:LABELS |
| 2024084 | 2024-02-11. Seats And Restraints |
| 2023341 | 2023-06-09. Seats And Restraints |
| 23V420000 | 2023-06-09. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| 18V805000 | 2018-11-14. SEATS:MID/REAR ASSEMBLY |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55226 | 2026-10-12. Service bulletin. For 2020-2026 Aviator/Corsair and 2018-2026 Navigator vehicles, if diagnostics in Workshop Manual (WSM) Section 501-10A > Front Seats > Diagnosis and Testing lead to the replacement of the front seat cushion extension adjuster, a lower-level part is now available (14C720). It is not necessary to replace the front seat cushion extension adjuster if only the front seat cushion extension motor assembly is damaged. For Corsair, use service part LJ7Z-14C720-A. For Aviator, use service part R2TZ-14C720-A. For 2025-2026 Navigator (both sides) and 2018-2024 Navigator driver side, use service part NL7Z-14C720-A. For 2018-2024 Navigator passenger side, use service part NL7Z-14C720-B. |
|---|---|
| SSM 55037 | 2026-07-27. Service bulletin. Some 2018-2024 Expedition and 2018-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network (CAN) and are not supported by the Ford Diagnostic and Repair System (FDRS). Certain system concerns may be resolved through software updates which will automatically download once each individual monitor is connected to Wi-Fi. Diagnostic support for rear seat entertainment systems is provided by VOXX electronics. If necessary, contact the VOXX Customer Service Department at 1-866-869-7888. If possible, record the device serial number by selecting the gear/Setup icon > Settings > Device and Software > About. If the unit will not power up, the serial number is on a label on the back of the monitor. It is helpful to know the date the issue occurred, how long the monitors were on prior to the issue, what app/input/media was being used, and if the system software was recently updated prior to the concern starting. For claiming, refer to the Warranty and Policy manual for |
| 22M03 S1 | 2024-05-02. Service bulletin. Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy |
| TSB 23-2396 | 2024-01-05. Service bulletin. This article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever. |
| SAN Vol1 Issue2 | 2023-11-02. Service bulletin. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, or GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information |
| SSM 51937 | 2023-10-05. Service bulletin. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization. |
| 22M03 | 2023-07-07. Service bulletin. Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy |
| SSM 51687 | 2023-06-16. Service bulletin. TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates. |
| SSM 51464 | 2023-04-05. Service bulletin. Some 2018-2019 Navigators that require a 10 inch center display screen replacement may fail to power up. This may be due to accessory protocol interface module (APIM) software incompatibility with the new center display screen. To correct the condition, run the SYNC Module (APIM) Software Update using the latest software level of the Ford Diagnosis and Repair System (FDRS). The center display screen part number JL7T-18B955-UG or higher requires newer SYNC software to operate and power on. For claiming, use causal part number 18B955 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 23-2036 | 2023-03-04. Service bulletin. Some 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever. |