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Service bulletin PI1355A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10137947
Published by NHTSA2018-05-21
Manufacturer's numberPI1355A
Manufacturer's date2015-07-08
NHTSA componentEQUIPMENT; SUSPENSION:REAR

NHTSA's summary

This preliminary informational bulletin provides repair information to correct a customer concern of a rattle, moan or flutter noise from the rear of the vehicle at low speeds of 27-40 km/h (17-25 mph); louder on slight grades.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Suspension

Vehicles listed
CADILLAC SRX2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20213942021-06-24. Suspension
21V4730002021-06-24. SUSPENSION:REAR
14V5710002014-09-19. SUSPENSION:REAR
20144062014-09-18. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
05-03-07-009L2025-03-08. Service bulletin. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
15-00-89-004G2024-05-15. Service bulletin. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIC5929A2024-04-08. Service bulletin. Tire Learning Active Message On At Startup
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.