NHTSA recall 14V571000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V571000 |
| Manufacturer's number | 14457 |
| Manufacturer | General Motors LLC |
| Reported | 2014-09-19 |
| Owners notified | 2014-11-11 |
| Component | SUSPENSION:REAR |
| Units potentially affected | 290241 |
| Report | Quarterly report 6, for 2016 quarter 1 |
|---|---|
| Filed with NHTSA | 2016-04-26 |
| Vehicles in the campaign | 290241 |
| Reported remedied | 273199 (94%) |
| Reported unreachable | 281 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
What can happen
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2010 CADILLAC SRX | Built 2009-04-14 to 2010-07-16. |
|---|---|
| 2011 CADILLAC SRX | Built 2010-04-29 to 2011-07-15. |
| 2012 CADILLAC SRX | Built 2011-05-18 to 2012-09-03. |
| 2013 CADILLAC SRX | Built 2012-05-29 to 2013-07-26. |
| 2014 CADILLAC SRX | Built 2013-05-21 to 2014-06-16. |
| 2015 CADILLAC SRX | Built 2014-04-01 to 2014-09-01. |
| 2011 SAAB 9-4X | Built 2011-02-01 to 2011-07-15. |
| 2012 SAAB 9-4X | Built 2011-06-22 to 2011-09-13. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| PI0281L | 2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. |
|---|---|
| 05-03-07-009L | 2025-03-08. Service bulletin. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles. |
| 05-03-08-002J | 2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. |
| 05-03-08-002J | 2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. |
| 15-00-89-004G | 2024-05-15. Service bulletin. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. |
| PIT5214F | 2023-12-18. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support. |
| 14457B | 2023-12-18. Service bulletin. Rear Toe Link Adjuster Lock Nut Torque |
| 14457 | 2023-12-18. Service bulletin. Rear Toe Link Adjuster Lock Nut Torque |
| PIT5214 | 2023-12-04. Service bulletin. GM TAC Support of Vehicle Vibration Complaints. |
| 03-00-91-001I | 2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.