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Service bulletin PIT5214F

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247352
Published by NHTSA2023-12-18
Manufacturer's numberPIT5214F
Manufacturer's date2023-11-14
NHTSA componentSUSPENSION

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LUCERNE2010, 2011
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CT42020, 2021, 2022
CADILLAC CT52020, 2021, 2022
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC DTS2010, 2011
CADILLAC ELR2014, 2015, 2016
CADILLAC ESCALADE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CADILLAC ESCALADE2022
CADILLAC ESCALADE ESV2010 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2018, 2019
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2010, 2011
CADILLAC XT42019, 2020, 2021, 2022
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022
CADILLAC XT62020, 2021, 2022
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET AVALANCHE2010, 2011, 2012, 2013
CHEVROLET BLAZER2019, 2020, 2021, 2022
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET CAPRICE2012 to 2015
CHEVROLET CAPTIVA2011 to 2015
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015
CHEVROLET COBALT2010
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET CORVETTE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 15002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SILVERADO 15002010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO LT2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET SUBURBAN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET TAHOE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET TRAILBLAZER2019
CHEVROLET TRAILBLAZER2021, 2022
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
GMC CANYON2010, 2011, 2012
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
GMC SAVANA 25002012 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002012 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002010 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002021, 2022 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002012 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC TERRAIN NA2022 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
HUMMER H32010
PONTIAC G52010
PONTIAC G62010
PONTIAC SOLSTICE2010
PONTIAC VIBE2010
SATURN AURA2010
SATURN OUTLOOK2010
SATURN SKY2010
SATURN VUE2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20260892026-02-26. Suspension
26V1130002026-02-26. SUSPENSION:REAR
20217852021-12-22. Suspension
21V00F0002021-12-22. SUSPENSION:REAR
20215102021-08-12. Suspension
21V6330002021-08-12. SUSPENSION:REAR
20213942021-06-24. Suspension
21V4730002021-06-24. SUSPENSION:REAR
20V7640002020-12-21. SUSPENSION:REAR
20206152020-12-10. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-1102025-10-16. Service bulletin. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
25-NA-1102025-08-21. Service bulletin. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
18-NA-3152025-05-01. Service bulletin. This service bulletin advises the tech to only replace the shock that is bad and not all shocks.
24-NA-0992025-03-14. Service bulletin. This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.
05-03-07-009L2025-03-08. Service bulletin. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
19-NA-1292025-03-05. Service bulletin. This technical bulletin provides repair information to correct a customer concern of a squeak and/or clunking noise coming from the rear of the vehicle.
PIT5981B2025-03-02. Service bulletin. This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first.
PIT6144F2025-03-02. Service bulletin. This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.
22-NA-1402025-02-28. Service bulletin. This informational bulletin advises the technician of an upgraded rear coil spring if the rear sags to much from loaded equipment.