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Service bulletin PIC6093A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114633
Published by NHTSA2017-08-15
Manufacturer's numberPIC6093A
Manufacturer's date2015-07-29
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This Preliminary Information communication provides information to the technician about a service column lock message. Technician will find diagnostic trouble code B2897 symptom 05 set as history. Any of the follow scenarios could set the code. 1. Power mode is OFF, OPEN the Driver Door, then press the Ignition Switch within 100ms (power mode changes to ACC or RUN). 2. Power mode is ACC or RUN, the Driver Door is OPEN, then change power mode to OFF, and close the Driver Door within 300ms. 3. Power mode is OFF, then OPEN and CLOSE the Driver Door quickly?in less than 300ms. If these are ruled out as the cause of the code or it is set current follow normal service information diagnostics. If the scenarios are the cause of the concern this is a normal operation, communicate to the customer that General Motors is working on a solution for this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

B2897

Vehicles listed
CADILLAC ATS2013, 2014, 2015, 2016
CADILLAC CTS2014, 2015, 2016
CADILLAC XTS2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20184812018-09-07. Electrical
20153902015-09-03. Electrical
20153222015-07-21. Electrical
20150752015-02-19. Electrical
20144322014-10-03. Electrical
14V6140002014-10-01. ELECTRICAL SYSTEM
20142732014-07-02. Electrical
14V3940002014-07-02. ELECTRICAL SYSTEM:IGNITION
20140822014-03-18. Electrical
13V2200002013-05-24. EXTERIOR LIGHTING:BRAKE LIGHTS; ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-1322025-01-18. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5962B2024-12-12. Service bulletin. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
20-NA-1322024-11-09. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.