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Service bulletin 15-00-89-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113573
Published by NHTSA2017-08-15
Manufacturer's number15-00-89-003
Manufacturer's date2015-02-27
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals

Vehicles listed
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BUICK ENCORE2013, 2014, 2015, 2016
BUICK LACROSSE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
BUICK LUCERNE2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK RAINIER2007
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016
BUICK RENDEZVOUS2007
BUICK TERRAZA2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013, 2014, 2015, 2016
CADILLAC ATS2013, 2014, 2015, 2016
CADILLAC CTS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC DTS2007, 2008, 2009, 2010, 2011
CADILLAC ELR2014, 2015, 2016
CADILLAC ESCALADE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC ESCALADE ESV2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2007, 2008, 2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2007, 2008, 2009
CADILLAC XTS2013, 2014, 2015, 2016
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVEO2009, 2010, 2011
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET CAPRICE2011 to 2016
CHEVROLET CAPTIVA2008
CHEVROLET CAPTIVA2012 to 2015
CHEVROLET CHEVEROLET SS2014 to 2016
CHEVROLET COBALT2007, 2008, 2009, 2010
CHEVROLET COLORADO2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET COLORADO2015, 2016
CHEVROLET CORVETTE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EQUINOX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET EXPRESS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET HHR2007, 2008, 2009, 2010, 2011
CHEVROLET IMPALA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET MALIBU2007, 2008
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET MONTE CARLO2007
CHEVROLET ORLANDO2012, 2013, 2014
CHEVROLET SILVERADO 15002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TAHOE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TRAILBLAZER2007, 2008, 2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHEVROLET TRAX2013, 2014, 2015, 2016
CHEVROLET UPLANDER2007, 2008, 2009
CHEVROLET VOLT2011
CHEVROLET VOLT2013, 2014, 2015, 2016
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC CANYON2007, 2008, 2009, 2010, 2011, 2012
GMC CANYON2015, 2016
GMC ENVOY2007, 2008, 2009
GMC SAVANA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC YUKON2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC YUKON DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016
HUMMER H22007, 2008, 2009, 2010
HUMMER H32007, 2008, 2009, 2010
PONTIAC G32008, 2009, 2010
PONTIAC G52007, 2008, 2009, 2010
PONTIAC G62007, 2008, 2009, 2010
PONTIAC G82008, 2009, 2010
PONTIAC GRAND PRIX2007, 2008
PONTIAC GTO2007
PONTIAC MONTANA2007 to 2009
PONTIAC SOLSTICE2007, 2008, 2009, 2010
PONTIAC TORRENT2007, 2008, 2009
PONTIAC VIBE2007, 2008, 2009, 2010
SAAB 9-7X2007, 2008, 2009
SATURN ASTRA2008, 2009
SATURN ASTRA2010
SATURN AURA2007, 2008, 2009, 2010
SATURN ION2007
SATURN OUTLOOK2007, 2008, 2009, 2010
SATURN RELAY2007
SATURN RELAY2008
SATURN SKY2007, 2008, 2009, 2010
SATURN VUE2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20232102023-04-06. Electrical
23V2470002023-04-06. ELECTRICAL SYSTEM:WIRING
20194632019-09-19. Electrical
20193252019-06-28. Electrical
18V6550002018-09-21. ELECTRICAL SYSTEM
20184812018-09-07. Electrical
20182342018-05-04. Electrical
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
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15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.