Service bulletin NTB12-110c

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10109149
Published by NHTSA	2017-08-01
Manufacturer's number	NTB12-110c
Manufacturer's date	2017-01-17
NHTSA component	STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

NHTSA's summary

POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
NISSAN MURANO	2015, 2016, 2017
NISSAN MURANO HYBRID	2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PATHFINDER	2013, 2014, 2015, 2016, 2017
NISSAN PATHFINDER HYBRID	2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
NISSAN ROGUE	2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2022313	2022-06-14. Structure
2016165	2016-04-15. Structure
16V219000	2016-04-15. STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2015334	2015-07-23. Structure
15V033000	2015-01-26. STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB09-063C	2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C	2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C	2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
R22A4 2017 Pathf	2023-06-08. Service bulletin. Expiration Notification - Hood Locking Components Collection Activity Field Quality Parts Collection Initiative *** Collection Initiative Summary * Nissan launched a special parts collection activity on July 8, 2022 to collect and examine one-hundred (100) hood locks on specific 2017 Nissan Pathfinder vehicles registered in the following states: Florida, Illinois, and New York. NOTE: Customers were informed that this parts collection activity was time limited. Nissan communicated that this activity would expire on December 31, 2022. Nissan has collected a sufficient number of parts for this parts collection activity. Nissan wants to inform dealers that R22A4 will conclude on June 13, 2023. Dealers should not schedule any appointments beyond June 13, 2023 for this state specific collection activity. * What Dealers Should Do** 1. Service Comm will deactivate R22A4 on any remaining VINs on June 13, 2023. Dealers should complete previously scheduled appointments at this time and not continue to complete or schedule additional vehicles beyond June 13, 2023. 2. Dealers should submit any open claims for this collection activity by June 13, 2023. 3. Dealers may continue to use NTB22-056 to service any previously scheduled vehicles subject to this collection activity until June 13, 2023.
NTB13-028H	2023-03-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081J	2023-03-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
R22A4 2017 Pathf	2022-08-24. Service bulletin. Hood Locking Components Collection Activity Field Quality Parts Collection Initiative *** Collection Initiative Summary * Nissan is conducting a special parts collection activity to replace, free of charge, the hood locking components on specific 2017 Model Year Nissan Pathfinder vehicles registered in the following states: • Florida • Illinois • New York These vehicles were selected based on geographic location and are not subject to a recall. Instead, Nissan wishes to collect and examine approximately one-hundred Pathfinder (R52) Hood Locks. This activity is being proactively undertaken by Nissan in coordination with the National Highway Traffic Safety Administration (NHTSA). Nissan will be notifying owners and asking them to participate in this important parts collection activity. As an incentive for participation, Nissan is offering a free oil change at the same time the hood locking components are replaced. NOTE: This is a limited-time offer. Once a sufficient number of hood locking components have been collected, this activity will end. Dealers will be notified 30 days in advance of when Nissan intends to end this collection activity to enable dealers to communicate with their customers as necessary and complete previously scheduled appointments. * What Dealers Should Do** 1. Dealers should verify if vehicles are eligible for this parts collection activity using Service Comm or DBS National Service History – Open Campaign I.D. R22A4. NOTE: These activities are vehicle-specific and limited to the vehicles included in this collection activity. Dealers should not service any vehicles unless they are listed in Service Comm/DBS National Service History – Open Campaign.
NTB16-028	2021-05-24. Service bulletin. Intelligent key buttons inoperative
NTB15-073B	2021-05-24. Service bulletin. 2015-2016 Murano; Automatic back door does not operate and related DTCs
NTB15-039A	2021-05-24. Service bulletin. 2015-2016 Murano; Side Door will not open or side door will not latch